Jewelry >Wedding Day Diamonds
1673 Park Place Blvd, Saint Louis Park, MN | Directions 5541644.964473 -93.349407
Mon - Sat 10 am to 8 pm
Sunday 11 am to 6 pm
Great experience and one happy fiancee – Like many guys, I was uneducated and a bit nervous to buy an engagement ring for my (now) fiancee. Because I didn't want to botch up the ring buying with one she didn't like, we started looking at styles together.
We started our adventure by checking out some of the mall jewelers. I think that was a good step as we had a lot of questions and a lot of different jewelers in close proximity to compare. However, I didn't feel totally comfortable with any of them or their policies and wanted to check out a couple stores outside of the malls.
Our first stop was Shane Co and we already could tell the difference between it and the mall jewelers. The return policy was much better and the selection was broader. Unfortunately, we felt like the saleswoman here was "putting up with us" and was slightly annoyed the entire time. Not sure why, maybe a bad day, but it definitely left an impression. Still, we were happier with Shane Co than the others at this point and found a couple rings my girlfriend loved. But then it was off to Wedding Day Diamonds.
Walking in the doors at Wedding Day in St Louis Park, we were greeted by the largest selection of rings yet. Personally, I was happy that we'd narrowed in on a couple of styles she liked by now to help the process along, but I think she could have spent all afternoon trying on them all. :) The staff was the friendliest and most helpful yet and the warranty policy was perfect; short of totally losing your ring, Wedding Day covers everything you could think of that could happen to it. That gave me a nice peace of mind. After our first visit we'd decided that we felt most comfortable with Wedding Day due to their staff, policies, selection (she had 3-4 that were her "favorites" at this point), and general vibe we felt.
At this point it was down to me to make some decisions and do things on my own. And this is where I was extremely grateful we chose Wedding Day. The staff was extremely helpful, particularly Charlie. Charlie worked with me from our first visit up to the end. I probably stopped in 2-3 times on my own, had 20+ emails, and a few phone calls with Charlie on the ring I wanted to get, how we wanted to customize it, and trying to make it fit within the budget I had set. Despite my worries that I was taking too much of his time Charlie kept reassuring me that I was doing nothing of the sort and that he wanted to help me make this ring perfect... exactly what I'd hoped to hear.
All the communication was worth it, the ring we were able to come up with together was perfect and customized just enough to make it truly unique and within my budget. My fiancee LOVES it and I've caught her frequently starring at it when she's supposed to be doing other things. Fortunately that hasn't yet happened while she's been driving.
I'd highly recommend Wedding Day for all of the above mentioned reasons; selection, staff, the experience, and warranty. I'd regret it if I didn't mention others at the store that were super helpful as well. Besides Charlie (I'm so thankful I didn't burn him out with all of my emails and questions) the rest of the staff was just as pleasant and kind. Aaron helped educate me on diamonds and what to look for and never once did I feel like I was being upsold on things that didn't really matter to us, and a fun guy to talk to. Also the office manager Jessica, who was also great to talk to and, when I nervously told her the plan of the proposal the night I picked my ring up, got all excited and assured me my girlfriend would love it.
To wrap up this overly long review, in retrospect I have absolutely zero regrets about going to Wedding Day Diamonds for our engagement ring. While the selection and warranty are certainly differentiators, to me it was the staff that separates Wedding Day from the crowded pack of jewelers.
An incredible experience! – John and I went into the West End Wedding Day Diamonds store a bit closer to closing time than we realized and yet were greeted warmly by Shauna. She was so gracious and we made a connection right away! When we told her we'd just look for a bit (not wanting to stay passed closing) and that we were just beginning to look (it was our first time looking for an engagement ring), Shauna put our worries to rest!
We shared our thoughts about what we wanted and she brought us several settings to try on. We were able to narrow down our favorite engagement and wedding band quite quickly (much to our surprise!), but we were still there past closing; she never made us feel hurried.
Well, since it was our first look, we told her we wanted to look a bit more and that we'd be back.She was very understanding; we looked at another jewelry store the next evening. NOTHING like our experience at Wedding Day and with Shauna!!
We went back the next evening and she recognized us right away; brought the rings to us to look at again. We were sure we were choosing the right setting and cut of diamond...but Shauna really encouraged us to think about a radiant cut (rather than the princess cut I was sure I wanted) and even knew of a diamond at another Wedding Day store that she would personally go get so we could see it!
Oh my gosh...she was SO right! John and I knew as soon as we saw the diamond in the setting the next day that Shauna had really listened to us and knew what would make us both delighted with the setting.
I have now been wearing the ring for a week; I absolutely LOVE it and would not change one thing about it (we bought my wedding band as well; they look so pretty together)! Thank you for all you did to make our experience such a wonderful one!
Great Selection and Service at Wedding Day! – My now fiance and I received excellent service and selection at the SLP Wedding Day. My fiance and I were not the easiest clients when we were shopping for my engagement ring. We had a smaller budget and I did not know what ring style I liked but Andrea and Shauna helped us for months as we made our big decision. I think I tried on almost every ring in the store. I also went to many other stores but I felt the most comfortable and had the best selection at Wedding Day. I know we took up a lot of Andrea's and Shauna's time but they always made us feel very special everytime we walked in the door. Even today they are so friendly when I come in to get my ring cleaned. It is nice to come to a place where people really care for you.
Thank you for a great experience!
No stress ring purchasing – I did my homework, walked in, had an idea of what I wanted to purchase to surprise my future fiance but did not know everything to look for. The staff sat me down, talked me through the C's of buying a diamond and then thouroughly listened to what I was looking for in a ring. I needed a certain style to withhold the demands of my soon to be fiance's job but wanted a style that still had class. WDD showed me numerous stones within the budget I gave them knowing I had a higher budget than mentioned. The staff never tried to upsell me or pressure me into buying something I could not afford. I finally asked to see the next stone up in a radiant as I had wanted and then we matched that stone to a ring that met the needed requirements. The ring came out perfect and my now fiance loves it. The ring even came in under my actual budget!!! We had to have the stone reset since the purchase, as it had come loose. WDD repaired the ring at no charge and had it back to us in the time they said it would be done. I recommend WDD to ANYONE looking for a no hassle jewelry purchase as well as EXCELLENT follow up customer service!!!
BEST SERVICE!! – Thank you so much to Andrea and Shauna at the SLP store for ALL their help in finding my perfect ring. My fianc
This experience could not have been better – I was a frantic bride when I walked into Wedding Day Diamonds at West End, having been told by another jeweler less than six weeks before my wedding that the wedding band we had ordered for me wouldn't be ready in time for the wedding.
Shauna and Charlie were heaven sent - they were so kind to my poor, freaked out self. But more than that - they were solution-oriented and incredibly helpful. I had specific requirements for my ring so that it would go well with my engagement ring, and they worked with me to find just the right solution that very night. They knew their inventory, they knew what would and wouldn't work, and they gave me honest feedback - when I asked! - about the choices in front of me. It was useful and it was reassuring, and they were professional the entire time.
Even more impressive? Shauna promised that we would have it in our hands two weeks before the wedding, even custom made, and tonight we picked up my beautiful, perfect wedding band that my fiance will put on my hand in two weeks and two days. She practically stalked the folks to make sure it would be ready, and ready it is!
Even more impressive than that? I got a call from Shauna about an hour ago saying that in the end the ring had been less expensive than what they had *already* *charged* me for, and she would be refunding over one thousand dollars to my credit card. She could've never told me that and I would have been none the wiser. That's integrity, and that's professional, and that's the sort of place and the sort of people I will be referring my friends and family to for years.
Go to Wedding Day Diamonds at West End. I assure you, it will be a wise choice for you.
THANK YOU West End!! – Everyone at the West End was wonderful. My fiance and I are extremely happy with our purchase.
I purchased our engagement ring at Rogers and Hollands. I was very disappointed with the service we received. When it came time to get our wedding band, we visited the friendly staff at West End.
Andrea helped us find a perfect match to my fiance's engagement ring. She was so helpful and upbeat.
About 4 month's later, it came time to pick up our ring, and we really did wait until the last minute. We had 5 days until our wedding and we still needed to check the fitting, and sauter the rings together. It was an error on my part to hold off so long. I felt nervous and embarressed when we went back in to the store. Shauna rushed our order through and we are going to have our ring already by our wedding day. Shauna was extremely friendly and helpful. I can't thank her enough.
My advise to anyone who is in the market for engagement/wedding bands. Go visit the folks at West End. I shopped around at all of their major competitors, and none of them come close. I am so thankful that I stopped by this location. It really has made an impact on our wedding.
Take the stress out of engagement ring shopping! – I cannot say enough about Andrea and the staff at Wedding Day Diamonds in St. Louis Park! I went in wanting to just gain information about diamonds. I was close to proposal, but had no clue what I wanted or even how to begin such a daunting task.
I was immediately greeted by Andrea and felt very comfortable. I had very little knowledge about diamonds, rings, or how to pick out the perfect one. Andrea treated me as if I was her only priority. She took as much time as I needed to learn everything I wanted.
I was between a broker recommended by a friend and Andrea. By the end of the process Andrea helped create a ring that was custom made, with a diamond bigger than I ever thought I could get on my budget, and all this was done for less than the personal broker could do! Not to mention it came with Wedding Day's lifetime warranty; it couldn't be beat!
There were countless times where Andrea and the rest of the staff went way out of their way to give me the perfect ring, and the perfect engagement. Now my wife gets daily compliments on her ring, and because it was custom made, there is no other ring in the world that compares!
Trust me, take the stress and worry out of engagement shopping, simply stop into Wedding Day in St. Louis Park, ask for Andrea and you won't be disappointed.
Special day because of Awesome relationship – I wanted to let others know about one of the most amazing experiences I’ve had at Wedding Day with the staff at the West End store. (there have been many) After Shauna, Andrea, Marie and everyone made my wife and I so comfortable and feel like part of the family during our engagement ring and wedding ring selections I knew I could count on Shauna to be there to help with a special project for my wedding. I had my mother’s original engagement wedding diamonds that had years ago been reworked to a large center diamond with 5 smaller diamonds set around it in a star pattern. The ring was one that my mom could no longer wear and so I brought this to Shauna with the thought of making it into a pendant to present to my mom just before my wedding ceremony. She not only thought that was a great idea, she then immediately showed me 3-4 options and styles that we could use. Because of the relationship that Shauna created with us during our visits, it seemed that she could read my mind and figure out exactly what would work and look best. I left it in her hands and I was not disappointed and neither was my mom. It was a special touch that I will always remember and be thankful that Shauna was there to help me out.
All Around AMAZING!!! – My husband and I started our ring searching journey on-line. I found a ring and fell in love. We went to the store to purchase it but I did not like the way we were treated. They made us feel as though we were wasting their time. We went to another store in Maple Grove and we didn’t like their selection. We then went to Wedding Day and met Shauna and Angie. We LOVED both of them so very much. They were so incredibly helpful and AMAZING. They were bringing me at times 6 different rings to look at, try on and see if I liked it. But, I turned my nose up to each one of them.
Shauna and Angie bent over backwards for my husband and me to make sure I got the EXACT ring I wanted. We purchased the ring at the other jeweler and brought it to Shauna. She then had it sent out and fabricated. Not only did she do that, she also matched their price!
It then came time to buy my husbands ring and he was even pickier than I. We once again found the ring on-line and immediately brought it to Shauna. It was not something that she carried but she opened up a book, found it and got it to the store in a couple of days. We went in saw it and purchased it right then and there.
Each time we had my son with and he was feeling a little left out so Shauna took him sat down on the couch with a book and went through a bunch of different rings and let him pick out his very own as well!
I cannot tell anybody enough how happy we have been with Shauna and everyone at Wedding day. They are all AMAZING people and know what customer service is all about! We have sent friends and family to them even though it’s a long drive for some and no one has been disappointed. I highly recommend everyone at Wedding Day especially Shauna.
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