Corona >Pets & Animals > Vca Aacacia Animal Hospital
939 West Sixth Street, Corona, CA | Directions 9288233.877089 -117.579307
M: Open 24 hours T: Open 24 hours W: Open 24 hours TH: Open 24 hours F: Open 24 hours Sat: Open 24 hours Sun: Open 24 hours
They care about your MONEY!!! NOT YOUR PET!!! My friends cat was injured. She had 97 Dollars .. Not enough for them!! She left crying to sit in the car with her dying cat.. If you go to Aacacia you better have money in the bank! If you need a vet that cares go to Centenial animal hospital in Corona ...I took in a stray that was in need of surgery. The staff at Centenial animal Hospital went out of their way to find a rescue group that provided the surgery for the dog... Now thats real commitment to the welfare of animals !! ...Sometimes Aacacia its not about the money!!!
Highway robbery – Do not send your pet here in an emergency. They gave me an estimate of $384 just for a diagnostic test, of which we already told them what we felt the dog was suffering from. It was obvious my bulldog had an uterine infection. Total procedure price ended up being an estimate of $3,200 in addition to above cost. I took my dog home after paying $100 to them for fluids when they initially tried to bill me $293.00 for this. My dog did ok overnight at home and we took her to Dr. Butchko. Had the total procedure, testing and boarding done for $800.00. Butchko removed her uterus and she is doing well. Thank Goodness for Butchko if we had listened to Acacia we were going to put her down..as we couldn't afford to keep her alive. They are nothing more than ANIMAL KILLERS... I am not sure anyone would pay $3,200 for surgery on a 6 year old bulldog...
beware – I'd be highly suspicious of the positive reviews. My experience mirrors the more recent negative reviews, and they prey on people's fears and ignorance to overcharge for services.
We had a 3:00 appointment and didn't see a vet for close to an hour after even though we arrived early. Then they consistently overcharge for services. Consult another veterinarian to learn what are standard necessary procedures and their costs. You will find extra procedures added to your bill at greatly inflated cost. Your estimate will contain lots of vague language about things like "Professional Services Other" and there will be an extended range given for the possible costs of services. Don't assume that you will be contacted before they add extra expenses to your initial estimate. You will likely find your final bill will be at the very top of that "possible" range, rather than what you originally agree to pay. Also be careful what you initial. It will lock you into paying for those services that you didn't approve. We found that they gave us a bait and switch. They said they had not performed x-rays and that they wanted x-rays to be performed and said they would call with a revised estimate. We waited all day for the revised estimate, which gave us time to consult another vet. The other vet made it clear x-rays were unnecessary because the complication that they were looking for is "extremely rare," so we did not approve x-rays. We decided to transfer the animal to Animal Emergency in Grand Terrace (a much better and reasonable hospital). So when we went to pick up the animal, they tried to bill us for services we had not approved. When we pointed this out, they used the sneaky language of the initial estimate to raise the price from what we had already agreed on. We wanted to see an itemized list of services rendered with their actual costs before we would pay the extra money. This is basic. I wanted to know exactly what we were paying for. They printed one out that did not have prices. They blamed the computers. Now after two hours of this, we had to get our cat to the other hospital. We finally agreed to pay the higher price, but get this, the final bill had an itemized list of services rendered with their prices, exactly like I had requested. Here's the kicker: it was different from the one I had just been shown. I didn't notice this until I was in the car, hurrying to the other hospital. iI turns out they actually did take x-rays and charged them to me. They actually prey on people's fears and assume people's ignorance at reading lists of services rendered to get away with charging people for stuff that they didn't need or ask for.
To top it off, they have the gall to pretend that their services are better than anyone else's to try to get you to pay inflated prices. Don't fall for it. Judging from the actual care my pet received, they appear to me much worse than places that cost less then a third their price. The copy of the chart they gave us was actually altered from what they faxed to our usual vet to cover up what had actually happened when a procedure didn't work as planned. The chart our vet received suggested that a catheter had been placed improperly, while the chart we were given suggested that the animal himself (sedated and in and e-collar) had removed it himself, so they could justify charging me twice for the procedure. They will even go so far as to imply that other vets are offering substandard or less advanced care to scare you into paying their inflated prices. Listen to them, because they will go right up to, but not cross the line into libeling your other favorite vet. If you are forced to use them, be really suspicious of anything they do. If at all possible, go to Animal Emergency in Grand Terrace. At first they may seem pricey, but they are really quite reasonable for the after-hour service they offer.
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