3213 Adams St, Riverside, CA | Directions 9250433.924875 -117.416089
Neighborhoods: Presidential Park
I was introduced to Walter's Mercedes-Benz from a coworker. He said contact their internet manager Vincent Troncoso. I reached out through email a week before my visit. I explained the kind of Mercedes I was looking to lease and my price range. Within an hour I received an email describing lease options that fit my price. I explained I am driving from West Hollywood to Riverside and I really did not want to waste anyone's time, I was really looking for the best deal. Vincent reassured me he would give me the best deal - we hear that all the time from sales people - so of course I was hesitant. I made the drive early Saturday morning, Vincent showed me the exact model and color I was looking to lease. After the test drive, it was UNDER A HALF HOUR for Vincent to give me an offer BELOW what I was willing to pay. I highly recommend his service to anyone reading this!
I want to highly recommend Joe Obrien. I bought my 2013 Mercedes from him. He was very patient and always willing to answer all my questions. Very professional! I will always feel comfortable and confident that he will answer my questions .
Alex Ramirez gave me outstanding customer service , he was professional and is very knowledgeable, was able to answer all my question.
Today I had yet another wonderful experience at Walters. My service advisor Mark Interlicchia was soooo wonderful. He met all my service needs with concern , patience , and perfect communication. I don't ever hesitate to cAll on anyone at this dealership. And employees like Mark make it even easier ...
This is my third car that I have purchased with Walter's. From the time we were greeted by Mr. Daryl Young he demonstrated extreme professionalism , honesty,very knowledgeable and had a great personality. He was such a wonderful gentlemen to work with. He made our experience one that we will cherish for a life time. I would definitely entrust Mr. Young with all my business adventures. Thanks Mr. Daryl Young..God Bless You for all you do,not only for the customers,but for Walter's Mercedes.
I have been doing business with Walter"s Mercedes since 2006. The sales experience then and especially the service department has been exceptional . Recently I had to take my C230 Kompressor in for a coolant system problem. My Service Advisor, Hector Reynosa , did an outstanding job of working with me and the technical team to repair the problem and make sure nothing was overlooked. Hector is extremely knowledgeable having previously been a highly qualified Mercedes Service Technician expert in alignment and suspension.
I trust Hector and Walter"s for all my auto needs.
I bought my third car this year from Vincent Troncoso. Same great service and experience every time. Vincent is extremely professional, knowledgeable, honest, and straight-forward. The most important thing to know is that he GETS THE DEAL DONE with no hassles and without wasting any time. You know every step of the way what is going on and can completely trust that Vincent is doing whatever he possibly can to take care of you and to get you the best deal possible. If you are looking to purchase a Mercedes Benz anywhere in Southern California, do yourself a favor and drive out to Riverside and see Vincent Troncoso.
Last Friday I purchased my 4 th Mercedes from Walter's. From the moment I walked into the dealership, I was treated with VIP treatment by Juan Carlos Rasilla. He was so helpful and patient with me as I tried to decide which car I wanted to take home. JC was professional and I didn't feel pressured into anything except satisfaction! Everyone at Walter's is friendly and helpful....They have a strong sense of teamwork and it shows in everything that they do!! Don't waste your time going to other dealerships! Thank you, Walter's!!!!!
I had a great experience at this dealership. I came here to get my car serviced and Hector Reynoso truly made the experience an exceptional one. He was very professional and efficient in his work and kept me updated throughout the time that I was waiting. Thank you for your great work Hector.
Charlie Saikali is an amazing salesman. He does not only treat you like another customer, but like a friend. Charlie is great at making sure you understand everything so you can make an assertive decision.
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