Miami >Transportation & Storage > Miami Best Movers Moving Company
270 E Flagler St, Miami, FL | Directions 3313125.774267 -80.189302
Neighborhoods: Downtown Miami
Wish I could give zero stars. My building required movers insurance to be sent to them 1 week prior to the move. Alex from this company told me for three days straight that it will be sent over today and it never got faxed or emailed to the building's management company. Two days before the move I called him again and questioned why he never sent it over, he proceeded to rage over the phone and curse at me saying he will send it. I stayed calm and told him my building required this info a week in advanced and they are now threatening to push my move in date back a week. Alex then told me to go fu*k myself and that my move was canceled, he hung up and blocked my phone number. This left me scrambling for a new moving company two days before my move.
Never use this company! Unprofessional and unreliable.
I had scheduled an in home estimate with this company, but I couldn't find them in the Better Business Bureau listing, or on the American Moving Assiociation registration. Thinking I had an issue with the name, I called for their ProMover registration number. They swore at me, and hung up, then refused to answer the phone when I called back later. I had to call back with a friend's phone number to cancel the appointment.
Used this company July 2012 and they certainly lived up to the reputation of moving companies. First let me say no complaints about their ability to do their jobs. But they are scammers. These guys showed up almost 2 hours late with 1 man more than agreed to and told me I will have to pay for the extra man but job should take less time so it will be same as agreed. Silly me said ok. A job that was quoted at $255 turned out to be $475!!!! When I told them that's not the agreement I made with the gentleman I spoke with, they said they didn't who he was. After much arguing with them, they eventually admitted they knew the person I had spoken to but I should know better and that price quoted doesn't match job they did. Did I realky expect honest people in miami?
Great Job! – I've moved 3 times with Miami Best Movers Moving Company and I just had the best move in my life on the last week! They gave us a very accurate estimate over the phone and help us plan our move. Soon their local dispatch called us and confirmed the job and went over the details. He also seemed very polite and professional, and assured us everything is going as it planed and the movers will come tomorrow @ 9 am. Not only did they show up on time but they packed nearly our entire apartment. Shortly after arriving, the Forman provided us with detailed information about the day and they started to work right away. Thank god they came with extra boxes and moving supplies and actually that we didn't even realize we will be needed! The packing obviously took much longer but once we arrived at our house they unpacked us in record time and even help us to reassemble some of our furniture. This was a painless move and really had a great time with the movers. The guys were very nice and honest and they couldn
best price, good quality work, no damages – Back in June the contract in my apartment was about to expire so I was looking for a good moving company. I researched sometime in the internet, yellow pages etc. After calling a few, I realized that the lady from the customer service agent from this company was different than the others I called before. Always friendly, had an answer for all my questions or at least knew who to ask or where to look for it a.s.a.p. The price the offered me for my 2 bedroom move was way lower than the other estimates I got so far so I decided to schedule the move. The night before I received a call from the manager to verify one last time the pick-up address and the direction of the destination so that everything would work fine. The move was scheduled for 8.30am and the movers already arrived with 3 guys at 8.10am so we won a little time thanks the early arrival. They packed and loaded my stuff really quick and you could see immediately that they knew what they were doing. At the destination the unwrapped and unloaded my stuff and put them in the decided places, all this really quick and professional. After I had my stuff and was able to verify that nothing got damaged I paid the bill in the easiest manner with my Visa card.
All in all I can say that it was a very good choice to hire this guys! Friendly stuff, fast work, best price and skillful movers. Communications was also great, so I can recommend these guys without any doubts at all! Thanks for the great job!
easy move – Hiring a professional mover for the first time, I was a little anxious and skeptical. But since my company was paying for it, I wanted to make it as easy as myself as possible. First, I called around getting estimates. Most of the professional movers were about the same price for the 2 bedroom apartment worth of contents I had to be moved over 1,000 miles. It took a little while to understand all of the fine print like the binding and non-binding estimates, as well as insurance and limitations of liability. I opted to go with this company. The gentleman was very courteous and prompts with the phone calls and faxes, and explained everything fairly well to me. I had a lot of questions, and most of them were answered quite well. I decided to pack my own things since they would be stored in a storage unit prior to being moved. If moving things from or to a storage unit, choose a unit that is easily accessible to an 18-wheeler. I had a 20x10' unit pretty much full. I didn't get insurance since I didn't have anything too valuable and felt that I packed everything very well myself. I was given a 2-day window for pickup and a 5-day window for drop-off. I was told they would call for instructions the day before and so they did. Great communication and everything worked out extremely well for pickup. For loading, the driver and worker did very well while a family member watched. For drop-off, the driver had excellent communication, and I was able to fax maps to the driver to aid in the 18-wheeler-unfriendly roads in my area. The driver arrived on the first day of the 5-day drop-off period, at the planned time. The driver and worker were professional and courteous and everything was handled with great care. My furniture didn't appear to have any additional wear. I was most worried about a nice bedroom suite, but careful inspection showed it made the move great. The only thing I did notice was the corner of one wall near the corridor appeared to have been scraped by some furniture, only requiring some touch-up painting.
Overall, a very good job.
Relocation Experts! – I've moved 3 times in the past, most of the time with different companies but I just had the best move in my life on the last week with this one. They gave us a very accurate estimate over the phone and help us plan our move. Soon their local dispatch called us and confirmed the job and went over the details. He also seemed very polite and professional, and assured us everything is going as it planed and the movers will come tomorrow @ 9 am. Not only did they show up on time but they packed nearly our entire apartment. Shortly after arriving, the Forman provided us with detailed information about the day and they started to work right away. Thank god they came with extra boxes and moving supplies and actually that we didn't even realize we will be needed! The packing obviously took much longer but once we arrived at our house they unpacked us in record time and even help us to reassemble some of our furniture. This was a painless move and really had a great time with the movers. The guys were very nice and honest and they couldn?t make the move faster and more efficient and I must say, we were extremely pleased with their service. Very fast, friendly and efficient and very professional company which I wouldn't hesitate to use again and highly recommend to everybody!
highly recommened – Score: 5-stars++. Excellent, Highly recommended! I communicated with the manager over the phone and email. He ?architected? the entire move and helped me with couple of ?money saving? advises (because it was my first move). Professional communication; Excellent responsiveness. The moving team: Vlad (fluent with both Russian and Romanian) and George. The team arrived 5 minute before the scheduled time. Assessed the actual volume in 5 min and accomplished the entire move in 5 hours with zero interference from my side. Both guys worked as ?wrapping-packing-moving-unwrapping? machines! Extremely impressive! I was really happy that I decided to hire them instead of doing this move myself (what I actually considered after reading all negativities about moving companies in this and couple of other forums). Bottom line: I would recommend these guys to anyone!
Comments: a) Don?t save on wrapping the furniture even if you move around the corner. Let the team to wrap everything in blankets and fix it with scotch tape, - walls in your new place may say ?thank you? for that. b) In my opinion it is physically impossible for 2 movers to pack furniture only in 2-bed rooms apartment in 2 hours. 3 hours for packing should be used for estimation. c) Ask the customer service about pricelist for expenses you may have along the way (like scotch tape or boxes). It is good to know about them when you are budgeting your move.
Best MOVERS in town – I am very happy with the quality of work these Movers provided to our family. We left our home area for job relocation and have looked and looked for accredited moving companies that are certified and have great recommendations. This one came up to be one of the top. I contacted them and customer service was just amazing. Jim, the GM, helped me through the process, provided me a quote quickly explaining all costs related to my move. No hidden charges. All information was presented on the quote. I shopped around a little bit and many companies were not providing me with the full picture and were not honest about possible fees. Thanks to Jim, he gave me a few tips on what questions needed to be asked to have the true answer. When I asked these questions to the competitors, there were hesitant to answer. This is when I knew it could have been a possible scam. I chose this Moving Company and I am very happy with my choice. It was the best move I realized so far. No complications, great quality, fast and friendly stuff! Thanks again to Jim and his crew!
THANK YOU – We've moved several times over the years and used different companies; this company definitely was the best of the moving companies in every way. They were friendly over the phone and in person when the moving crew showed up; even though it was over 100 degrees, they didn't slow down or show any signs of wear. The move was a big one and we ordered full packing and unpacking service which they called white glove service and we HIGHLY recommend that service if you can. In our new home there were a few issues due to the parking and streets, their truck which was huge could not fit or even get within any reasonable walking distance had to park several miles away at a shopping center and they had to rent a smaller truck from Budget in order to deliver our furniture and boxes. They told us from the start that it may be a problem but we hoped and prayed for the best. The rental and parking situation put our delivery back a full day and even though their dispatcher Steven had already reserved a back-up rental, when James arrived to pick it up, they informed him that they didn't have it available and apologized and his dispatch then had to hunt down another rental truck which took hours and then finding a place to park this tremendous truck and trailer took another hour or so. We decided due to the size of our shipment to just start the next morning early instead of starting at 4:00 in the afternoon. No other hitches or delays or damages from then on. We appreciate everything their stuff did for us to alleviate any stresses associated with moving. They did an outstanding job and we will refer many other families to them. All in all great service, cheap rates, friendly customer service and very professional movers!
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