Banfield Pet Hospital

(623) 935-0044 | View Website

1561 N Dysart Rd., Avondale, AZ | Directions   85392

33.462770 -112.340868

Open Hours

Mon-Sat 7am-7pm, Sun 9am-5pm

 
Veterinary Services, Pet Services, Wholesale Animal Health Products  more

More Categories: Pet Therapy, Veterinary Pharmacies, Animal Hospitals, Veterinary Surgeons, Emergency Vets, Veterinarians

Payment Methods: MasterCard, Discover, Visa, American Express

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Banfield Pet Hospital
Banfield Pet Hospital
Banfield Pet Hospital
Banfield Pet Hospital

From The Owners of Banfield Pet Hospital

Comprehensive veterinary care with a focus on preventive care. We partner with our clients to help ensure your pet stays healthier longer.

Reviews for Banfield Pet Hospital

Doesn't Recommend
1.0
over a year ago

WORST VET HOSPITAL IN THE VALLEY - RUN FOR THE HILLS – THE WORST VET HOSPITAL IN THE VALLEY; BOTH LOCATIONS PEORIA AND AVONDALE. There is a saying, the fish smells from the head down. The owner is teaching by example and both locations bar none have the worst customer service we have ever experienced starting with the Doctor, down to the employees. Good thing we only purchased our prescription food for our cats there, because I can't fathom taking my cats or dogs to a place like this for medical reasons where customer service is at the bottom of their list.

We were treated horribly every time we tried to pick up our food; it was more important for them to stay on the phone and let us stand there endlessly, then to help their customers; it was easier for them to push us off to the Surprise Banfield than to call that location to fax information that they needed to better serve us. You would think after buying food three or four times, the information would be correct in their system, but instead of taking responsibility, they blamed us every time for the mix up. Would this be a place you would want your pet's medical needs met, when they can't even get it together enough for something as simple as a refill for prescribed food? I wouldn't want to take that chance. The bottom line, if you are looking for a great vet, call All Star Animal Hospital in Surprise. Their customer service is excellent, the doctors care about their business and don't brush their clients off to other locations because building relationships, great customer service and medical care is what they are all about. RUN FOR THE HILLS AND FIND A PLACE THAT WOULD BETTER SERVE YOURS AND YOUR PETS NEEDS. COMPLETELY INCOMPETENT ON ALL LEVELS.

 


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