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Day Spas >NHS Wellness and Mobile Day Spa
800 W Sam Houston Pkwy N, Houston, TX | Directions 7702429.779652 -95.562311
Neighborhoods: Westside, Memorial
Absolute embarassing nightmare-never showed up-DO NOT HIRE!! – I bought two of these Daily Deal vouchers knowing I would be on maternity leave and at home with a newborn. Well, I finally made one appointment for today and decided to surprise my neighbor, who is also a new mom with the mani-pedi. I had her come over at the appointment time to my home, told her that I was surprising her with this mobile mani-pedi. Much to my horror, THEY NEVER SHOWED UP. We waited and waited, I called and called (of course there is NEVER a human to answer the phone) and I spent two hours apologizing. Fortunately, she is a good friend and understood but I have never been so stressed and embarrassed. I ended up with a splitting headache and can't believe I was so stupid to buy two of these vouchers! This is the worst company I have ever encountered. It is now 8pm and I still haven't received a return phone call or email to explain where the hell they were. To think this could have been a big spa party. Totally disgusted by whomever owns this company. I would give zero stars if I could.
Dont use this place, owner doesnt pay her employees! Run!!! – Im not a customer but a former employee. It has actually been almost 2 months and I still havent received my money. The owner writes me a hotcheck and now Im screwed out of money that I worked hard for! Im taking this place to small claims court just so I can have a shot at getting my money! Ive made numerous attempts to talk with the owner and she completely avoids me. What's sad is that I showed up on time, everytime she needed me and would go and do services for her when they were far and out of my way, and of course without compensation for gas... Avoid this place like the plague!
Worthless...are they even still in business? – When I purchased my vouchers back in February, it was supposed to include the mobile service. Recently went online to book an appt and saw that they now charge an additional $15 to come out to your house. Really? On top of an $85 charge for a mobile spa mani/pedi, you think you deserve an additional $15?
Anyway, so I tried to call the company several times to talk to someone and to set up an appointment because I wanted a massage and a mani/pedi. Called and left many voicemails. Never got a return call.
The concept of this business is great, but whoever is running the show here is an idiot.
COULD NEVER REACH TO SET APPT. – I have tried since January to reach this company and schedule an appointment. I was delighted to find them on Urban Dealight for a real steal. After 6 months of trying I called and had my money reimbursed. Very sad! I really was interested in the service long term.
Great Service. Highly Recommend! – My husband and I both got a couples massage through NHS Mobile Spa, and we both thought the massage therapist, Lunyea was wonderful, and our massages were great. She arrived early and set up the massage table and a side table for her supplies. Their staff was very professional and efficient. We will definitely book another spa treatment with NHS Mobile Spa again!
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