Mckenney Chevrolet Cadillac Buick GMC

(877) 325-9305 | View Website

831 South Main Street, Lowell, NC | Directions   28098

35.257213 -81.104796

 
Auto Dealers, Used Car Dealers, Used Truck Dealers  more

More Categories: SUVs, SUVs, New Car Dealers, Automotive Repair, Auto Leasing, New Truck Dealers, Automotive Sales & Services

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From The Owners of Mckenney Chevrolet Cadillac Buick GMC

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Reviews for Mckenney Chevrolet Cadillac Buick GMC

Doesn't Recommend
1.0
over a year ago

Horrible Experience – McKenney Chevrolet accepted a cash offer for a used Honda Civic and, knowing that I would be driving 2.5 hours, scheduled an appointment for me. My family and I were five minutes away when our salesman (Jarrod Fraley) called to say he sold the car to someone else. This was AFTER I had just spoken to him to make sure he knew that we had already driven a long way and were almost there.

We arrived onsite and the same salesman was unprofessional and unapologetic saying that an agreement is meaningless.

I was assured by both the General Sales Manager (Matt Surbeck) and General Manager (Jace Stowe) that this was NOT dealership policy. Acknowledging my mistreatment, they also offered to find me a comparable or better car for a comparable price. They said they would look for me and asked that I keep an eye on their inventory online.

They continually said they could not find anyhing and every car I asked about from their online inventory was either "already sold" or "unsuitable for sale".

I gave up on this after a few weeks as my costs from not having a fuel-efficient car continued to skyrocket. I called a local independent dealer in my hometown and he found a better car at a better price within 24 hours. What a difference a little motivation makes!

Your time and money are better spent elsewhere than McKenney Chevrolet.

 


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