7094 Lake Dr Ste 180, Lino Lakes, MN | Directions 5501445.163596 -93.123137
9 a.m. - 8 p.m. M-F, 9 a.m. - 5 p.m. S
Bought a gift certificate for $99 for my daughter's birthday for the Oakdale location. The business never opened in Oakdale for anything more than product sales and facials. She made her appointment in Lino Lakes and drove there this morning... no one there, door locked and phone number not working. This lady "Steph" owes me $99. Sounds like her business expansion plan from a year or so ago fell flat and now she's in trouble.
I want my money. You never paid me for working there. I hear the city closed you down.
Would not recommend! They run specials all the time, but do not have the staff to provide the services you purchase. I bought 4 massages in June and have yet to get in for a massage. My husband and I were canceled on twice, once when we were driving to our appointment. We were quite upset the second time it happened seeing we were already driving there, it took 2 weeks for the owner to get back to me and she did absolutely nothing to resolve the issue. This also just happened to my mom and her husband, they were getting ready to head there when they got "the call" canceling because someone was out sick. She was told they only have 3 massage therapists; the business is open 6 days a week from 8-8 or something, so it makes sense that appointments are being canceled! After all this we decided we just want a refund on the $120 I spent in June since our business is obviously not valued and I still have yet to hear back from the owner, Steph. Have tried calling the business several times, but nobody answers the phone either. Want to make people aware of the type of business this is so others don't have to go through the same headache; doubt this place will be open much longer the way it is being run.
Fantastic massage! – I have been seeing Steph for many years, but have also had massages with Steven and Bree. They definitely have a knack for addressing my problem areas and working them in a way "hurts" and feels amazing at the same time. I find the technique of many other therapists to be truly painful, but not these therapists. I always feel immensely better after a massage here (or at Mastiff Fitness with Steph), not battered and bruised as I often do elsewhere. And, the prices are amazing, especially when they run specials! Absolutely recommend!!!
Best Massage Therapists Ever – I have been going to StoneWater Massage & Skin Care for about 6 months now. I use to be a member at Massage Envy before I found this place. The two massage therapists that I highly recommend are Steph and Sarah. Both of them are "Masters" and their experience and technique is the best I've ever found.
All of the massage therapists that work there are helpful and knowledgeable. Sometimes I can get in for a same-day appointment, other weeks they do tend to get swamped with clients so it's best to make an appointment in advance. They take good notes including my favorite table temperature, CD preferences and how I like my tea. This is true personal service, not to mention a fantastic massage.
I'm truly grateful to have them in the community because they offer so much for a very reasonable price. Highly recommend you check them out.
Massage & Skin Care Professional I Trust! – I have been seeing Steph for the past year. I first called her about Prenatal Massage as I was a few months pregnant and feeling the aches and pains of pregnancy. I saw her one to two times a month until I gave birth to a very healthy baby girl. Postnatal, we worked out a tailored package that concentrated on getting toxins out and restoring my body and mind. Juggling a newborn and lack of sleep, Steph was able to pinpoint my problem areas with intuition and strength, giving me the gift of relaxation. She even took time to teach me a little about baby massage!
I have seen many massage therapists in the past, but have found it difficult to connect and trust my body to. Some of the reasons I continue to see Steph is that she is so positive, she has a go get 'em "let's fix you up!" attitude, and I really enjoy her holistic approach to wellness and health.
Great Service – I loved my massage. I can't say enough good things about it. She added aromatherapy and hot towels, which I loved. She asked me about my preferences, and made sure I was comfortable. I could tell she knows how to work with people of discerning taste. After my massage, I felt like butter. I'm going to keep going back because with her rates, I can afford to. She listened to what I wanted and what I thought was really nice was she worked with me from the moment I walked in the door (no receptionists) to completing my transaction. After wishing me well, I was out the door feeling very good - about the experience and about my wallet.
The best massage ever! – In the short time I've been seeing Steph at StoneWater Massage (1 month), I've experienced great relief from the painful low back issues I've struggled with for the past 3-4 years. I am no longer in pain from simply walking and am regaining the flexibility I thought I'd never have again. Steph is the best!
Thank you for the review! I am excited to hear about the improvement and look forward to helping you enhance your life even further. Results like this are becoming more and more common at my business. Your commitment to your health is really the true success story, though. No pain - wonderful!
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