5503 Virginia Beach Blvd, Virginia Beach, VA | Directions 2346236.852056 -76.171994
Neighborhoods: Northwest Virginia Beach, Northwest
If I could give zero stars, I would. DO NOT TAKE YOUR DOG HERE. It is a swamp of infection and disease that will promptly infect your pet. The facility reeks of urine, the stench smacks you in the face as soon as you walk in. Being a training facility and home to many dogs, an odor was expected... but this is just ridiculous. My 7 month old puppy went to Thee Dog House to go through their basic training program and potty training ($1200 something total). She was there for five weeks, despite me being told originally it was a three week program. Every time I called to check on her I got the same answer "Oh she is doing great"... getting any real information about my pet was like pulling teeth, and answers were full of attitude as if I was such a nuisance for caring what was going on. On the day I was supposed to pick up my puppy, I called to let Dan know I was coming to pick her up to be told "Oh no, she is not ready yet". After having a big go-around with him about not being kept up to date on what was going on with my dog, and being completely disrespected over the phone, my husband and I decided to let her stay the extra week and a half because we thought that is what would be best for her and her training. There was no mention during the phone call with Dan of whether she had any food left or that I should bring more in... until I said something and was told "Oh yeah, she will probably need more at some point". I was dead wrong for letting her stay. When I did go to pick her up, my baby was terrified. She cowered on the floor in their presence, ears down and tail between legs, looking up as if she thought she was the worst animal alive. She was extremely skinny and shaky her first few days home... not to mention that she was not potty trained, making that clear as she peed and pooped on the carpet as soon as she got home. Once the pinch collar comes off, all of her "training" goes out the window. The only reason she ever listened to commands was because they were pinching her with the collar repeatedly and she wanted it to stop... not because she was actually trained. I felt that something just wasn't right with her, so I took her to our vet on the third day home. Among other things, the vet informed me that my puppy was underweight (which she never has been previously) had an extreme case of kennel cough, as well as Giardia. This not only cost us upwards of $500 in vet bills plus the $150+ for the medication, but put us out of taking her to puppy day care while I work, which cost an extra $55 a day for "hospitalization" at the vet because she had to be quarantined to keep her from spreading kennel cough. If I haven't made it clear enough yet, TAKE YOUR MONEY ELSEWHERE!!!!! Take your puppy somewhere they will be as important to the trainers as they are to you... because Thee Dog House is NOT that facility. Your beloved pet is just another four paws in their facility, not to mention that they are happy to take your money and not train your pet effectively.
I just recently got my chocolate lab trained at thee dog house and all I can say is THANK YOU. I called them after having tried for months to train my lab through one of the big store classes to no avail. I felt horrible. Was it my fault, I wondered. Now I know it is well worth the investment to save yourself the time and frustration only to fail in the end. Coco loves going back to see her new friends at thee dog house and I LOVE seeing her pictures on their facebook pages. My whole family are now fans of thee dog house but none bigger than Coco and me. Thank you again.
I had signed my girl up for a 6 week obedience course where I would drop her off and pick her up daily. When I first dropped her off, the stench of urine was overwhelming and I should have turned around right then and there but I gave the place the benefit of the doubt. I figured with that many dogs, that there would obviously be an odor- but this was ridiculous. The first day she came home, she smelled like urine BAD. I asked them to rinse her off before I picked her up the next time. Instead of doing so, they just sprayed some conditioner on top of the smell. Day 3 she gets home and repeatedly licked at her paws. Upon inspection, I noticed redness between her toes. When brought to Dan’s attention, he said it was most likely a yeast infection from the pool and to give it a couple days to clear up with her staying out of the pool. Day 5 she gets home and she has green goop in her eyes. By this time, I finally smarten up and take her to the vet where I find out that she has in infection between her toes AND conjunctivitis. Needless to say, I called Monday morning to inform them that she would never be back and requested a full refund as well as reimbursement of the vet bill. He agreed to the refund, but not the vet bill initially. It has now been a month since I first requested reimbursement and still have not received it. I am receiving excuse after excuse after excuse and now need t o resort to legal action. This place is not only disgustingly unsanitary but the owner has a serious attitude and awful customer service skills. I’m so mad at myself for not following through with my first impression of this place and not reading all the reviews on this horrid place.
Check ALL review sites! Especially Yelp! Even Wavy 10 did a story on this place.
My dog Samson was expelled from a doggie daycare in March 2012 for being aggressive towards the employees. He had been attending this daycare for 7 months with little to no incidents. Samson & I were both devastated. I was also panicking because I needed another daycare for him to attend,but was afraid no one would take him.I searched the web & found Thee Dog House.I was impressed with Dan's credentials and his knowledge of dogs.I called & spoke to him directly,took Samson in for an assessment and the rest is history.Since coming to Thee Dog House,Samson & I are so happy. Dan & his staff are excellent. They are friendly, professional and really love dogs. They constantly work with Samson and his overall training skills are greatly improved. He has had no problems with aggression and that's extremely important to me because he is a Rottweiler and the breed already has a very bad reputation. I highly recommend Thee Dog House for owners who not only want a dog sitting service, but a place that really cares about their dogs well being and development.
this is the best place to train your dog and for daycare. They all really care about all the dogs and take great care of them. And the training is wonderful I wouldnt have been able to get Brady where he is today without them !
I know I have posted before on recommendations but I cant stop bragging about thee dog house the great staff there and how well they take care of all the dogs there !
We met Dan at a DockDog event and became close friends. We rescued a Weim, Odin, at about 8-9 months old. the first 6months were bad. He fought with my other 3 dogs. My wife told me to get rid of him on many occasions. Then I spoke to Dan about training. Dan took Odin for a month from us. We live in Ohio and he is in VA Beach. It was like sending your kid to camp. We called everyday. Dan was probably getting tired of us but he was sooo polite. Well, Odin is still with us, fully trained and one our best dogs! Thank you Dan and Thee Dog House for helping us keep Odin!
To anyone who is sitting on the fence considering adopting a weim I would like to say- DO IT! We recently adopted Dodge to be a companion to our chocolate lab Coco and he is the most amazing dog we have ever had!
My two labs love coming to daycare here! And I love that I have somewhere to take them where I have complete trust that they are taken care of. I visited at least 6 other places before deciding on Thee Dog House. I have recommended them to all my friends and family with dogs.
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