3535 Las Pasas Way, Sacramento, CA | Directions 9586438.589681 -121.381670
M-Sat 10:00am - 7:00pm
Neighborhoods: Arden - Arcade, Arden Park Vista, Arden-Arcade
All I can say is WOW! I'm so amazed at the professionalism and work ethic of this company. Over the years, I've had my share of house cleaners, and The Green Clean Freaks are so much more superior in quality and in service. We were looking for a housecleaner to clean our parents' house, so it could be sold… and quickly. There was a lot of work needed, and the Green Clean Freaks CAME THROUGH! They had a special “moving checklist”, that covered everything. They were in and out, barely took any breaks. Very polite, and they knew what they were doing. . I thought it would take a couple days… nope. With a crew of 4, they were there for 7 hours…. (My parents’ house is 4500 sq. ft) And they’ve lived in it for over 20 years…. So it took a while. But The BEST PART of this besides the great price, was the wonderful service and hard work. The entire crew, I would hire on the spot, individually. Ron and Carry, the owners, both called a couple times before and after to make sure I was happy and that anything I wanted got done. We used them for the whole house cleaning, the carpets, the windows, even the gutters and the exterior. Then to top it off, they mowed the lawn- at no charge! The house looks magnificent! We had a few lookers, and 2 people made an offer. They complimented my parents on taking care of the home, which they did, and made some additions. Looks like they’ll be getting more than they expected. I am totally impressed with the green clean freaks, and next project… my house!
I really tried to give this company a chance but they failed - Not on the cleaning side but the customer service side. I purchased a groupon last year and when I called to schedule I had to wait 60 days for the service. They did show up on time and did a good job on cleaning the first time. I received a promotional email for the holidays and tried to use them again. That's when the problems started. I had to call several times to schedule the appointment. The actual time it took just to set up the appointment was painfully slow.
The appointment was finally set and when the appointed day arrived no one showed up. I had to call several times before any one returned my calls and they had no good reason why my appointment was missed. The owner called later to try to make amends and added hours at no charge and another appointment was set up. The day before the appointment they called to see if I would move my time because the person before my appointment wanted more cleaning time. I said no I couldn't adjust my time. On the day of the second appointment they called to say they would be several hours late because the person before me needed more time. I explained what had already happened at the last appointment and I wasn't able to change the time this day and I was assured that they would work it out...they didn't. I was very angry at this point because their customer service sucked!
The owner called again trying to give me several lame excuses about her computer problems, bad employees, etc. I own a business and would never give a customer lame excuses.
I'm so happy right now I could cry. I'm 39 weeks pregnant and wanted my house deep cleaned before the baby comes. Keri came out to the house to give us a quote beforehand, and went over all of our options. I was willing to pay extra to have our blinds and refrigerator cleaned, but even with the added cost I felt the price was fair. My husband and I spent three hours running errands this morning and enjoying a leisurely brunch while the Green Clean Freaks scrubbed our house from top to bottom. Everything is SPARKLING and smells so good! I will definitely be using them again in the near future! Highly recommend! And their level of creative detail is very unique. Keri and her team did not stop at leaving our house spotless, they organized the magnets on the refrigerator to shampoo bottles in the shower to books on the bookcase. The small touches add to the superb service!
I found Keri and her team from reviews online and I hope my review helps you!
When I originally purchased this groupon, I had called and left several message to try to get an appointment. On my 4th or 5th try finally Keri answered the phone. I let her know that I had left several messages, she informed me that she had just had a baby, thats why no one called me back. (She could have left this on her voice mail, right?? I will be unavailable from blank, to blank time frame but will return your phone call in....) I scheduled an appointment with Keri, it was 2 months out because they were so booked and only come to my city 1 time per week. (Conveniently 1 week after the groupon expired, what a scam for this business) She called me on the day of the appointment to let me know that her team was in a car accident, they would not be able to make it. I was completely understanding and willing to reschedule. I had to call and leave several voice mails. Finally I received a call back. When I got off work, I returned the call as I was looking to reschedule with her business, When I called the person on the phone asked me to call back in 10 minutes as his phone was going to die. So I agreed. Since then I have left 3 or 4 additional messages on both of the phone numbers provided. I have still not received a phone call back. NOW this business is posting to living social and groupon. They are not able to provide services to there previous clients how in the world are they going to help there new clients??
Wonderful Service! – Just loved the crew that came out the other day. 1 gal did an astonishing job in my master bathroom. I've been recently unable to do basics around the house, been in the hospital in and out for the past year. So my home has just been in a disarray... and the crew gave it a complete make-over, is what is seems like. Another young man made my kitchen and living room sparkle, getting to every knick knack and cranny. And the other young lady focused on all my baseboards and windows... just outstanding. They were all very nice and polite. I am very pleased and quite impressed by the overall service! I will def. be using them again, and would suggest them to anyone looking around, they are quite a "find."
As good as it gets! – I discovered The Green Clean Freaks a few months ago. The staff is friendly and the housekeepers are extremely thorough. Plus the prices are far less than any other place I have looked at or used. They always go the extra mile. I have recommended them to friends and my friends have always been satisfied with the results as well. I would recommend to anyone looking for great housecleaning services at reasonable prices. The GCF's are as good as it gets!
I'm glad I found these guys! – I'm so glad I found this company... I just had them for service and they did an amazing job! I've been looking around for a company I felt comfortable doing business with, and the other ones around were not cutting it. Either they didn't know how to clean, or were unprofessional and I just didn't connect with them. With the Green Clean Freaks, my experience was great. As soon as they arrived they got to work. They worked really hard the entire time they were here. They were very pleasant people to be around, and extremely deligent. That evening I received an estimate, which was quite affordable in comparison to other companies I've looked at. Then today a follow up call. The woman who called was very friendly. After dealing with them for a short period of time, I can tell they're a good company to do business with. I would recommend these guys to anyone and I do!
Great Company – I had service with the Green Clean Freaks earlier this week, and had to mention how great they were. Very professional, organized and so friendly!!! When they first arrived I didn't know what to expect, I just had my list of things to do. They did all of it, and to a "T." The whole time they were here, they were busy, scrubbing away. Their attitude was extremely positive, and left me in a better mood than before! I will def. call them up next time I need service, and I have a few people in mind for their referral program.
Awesome Company! – These guys are awesome! Extremely detailed and work fast. Getting to every nick and cranny. I have them for regular service 2 times a month, and it is a pleasure having them over. Friendly, sharp and do a great job every time they're here. They're able to hold a conversation and get the job done, at the same time! (Unlike other people I've tried) My house is pretty big, and I have 3 kids... so the upkeep is a little bit of a struggle to maintain. They've been coming by for 3 months now and it's been a HUGE help! I'm able to focus on my work and kids more, without the hassle of mundane household tasks. I just love these guys... their a local, family owned business, run by good people. I've gone through a few other companies and it just wasn't the right fit. I'm glad I found this company, and wish the best for them...they deserve it..
I just recently bought your product from you at the California State Fair, At first i was Skeptical because i have tried so many different products, with very litte results. Suffice to say, i brought it home, applied to the worst spots near the bottom of the shower door, and to my surprise it worked! I just want to say thank you Bio-Clean for my new shower doors, the elbow grease was well worth it!
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