Hialeah >Gifts & Novelties > Imperial Party Rentals
1723 W 37th St, Hialeah, FL | Directions 3301225.855244 -80.317036
worst party planning company to ever be in business, all the good reviews are obviously fake i would never recommend this company to my worst enemy. save yourself the money and major disappointment you have been warned.
We took a chance on imperial Event Rentals for our wedding not knowing anything about this company and I'm thrilled to say everything went PERFECTLY. Everything was delivered and set on time and it looked fabulous! grethel has been great and responds very quickly to emails which I think is VERY important when you're dealing with lots of vendors. I was never one to care about linen colors and what type of chairs however they make a big difference in appearance! I saw how cheap the stark white hotel chair covers made the room look (especially w/ the hideous carpeting the hotel had) I decided I at least wanted colored table linens and gold chiavari chairs. Prices were GREAT as I've never found anyone else cheaper in miami area. I highly recommend!
This company will not let you down. There prices are awesome. They work with you to make sure you are happy with your selection. They are not all about upselling but providing you with the items you need. If you need party rentals in broward I suggest you give these guys a call. I do around 4 parties a year I will be using this company in the future.
Rudest Company EVER! – I was just on their website looking for a few items I needed for my daughter's upcoming birthday. The person I chatted with was completely RUDE and UNPROFESSIONAL. They obviously don't give a crap about your business. I don't know how they get customers at all! All I know is that me and my money will be going someplace else. Don't use this horrible company! I asked if the person for pricing on some tent sidewalls and they told me to go look at the webpage. I did and then they gave me a different price. And were completely unhelpful. BRING YOUR BUSINESS SOMEPLACE ELSE. If they don't want to help me before 10AM then they shouldn't send a chat request asking to speak to me!!
THANK YOU THANK YOU THANK YOU – I trust imperial party rentals Gerardo and his staff have always provided my company the best service. I have done several corporate events with them and they always provide great service and clean equipment.They always on time
highly recommended – Such a good deal rent from them I rent tinker bell bouncer and a cotton candy for a really good price, and then the same day they deliver, the company send an extra snow cone without cost. Bouncer and machines were like new and the guy from the office was great, I will really rent from them again.
Mejor party rental in pembroke pines – Fue bueno haber encontrado a esta compania el precio fue el mejor que encontre, despues de haber buscado por toda la web y la calidad hay que reconocer que es exelente, la chica de la oficina grethel parece una computadora siempre super eficiente y nunca con mala actitud, y mira que yo llame para hacer cambios jajajajja la pobre esa chiquita me imagino que tenia que respirar para no darme una mala contesta jajjaja todo fue perfecto gracias grethel eres lo mejor
Los quiero mucho – que pena/kc revisando los comentarios veo con mucha alegria que los clientes de Imperial Party rental en su gran mayoria estan mas que agradesidos por el servicio que ustedes les han brindado,a los que yo me uno,por eso no me queda opcion que responderle a la persona que desafortunadamente tubo mal experiencia con este servicio que fue ella quien tubo un mal dia,en el que tal vez su frustracion personal no la dejo ver todo lo bueno que estaba pasando a su alrrededor a veses la mala vibracion de los anfitriones no permite que la energia positiva fluya a pesar que ustedes aportan mucha,no permitan que comentarios como estos los pertuben y continuen tan bonito servicio,para agosto los volvere a llamar ya es la fiesta # 8,
HIGHLY RECOMENDED – highly recomendend I had a large family party at my house recently. I went to imperial party rentals because of their selection and price. I was very pleased with the service that I received. Every staff person was knowledgeable and pleasant. gerardo and grethel over there are a great management team. grethel helped me with my linens and they were beautiful. Delivery drivers had great customer service and explained how to use the equipment. Overall they are the BEST at what they do. My read on the negative review is it probably was a disgruntled former employee. I had nothing but good experience with them. Highly recommend
WORST COMPANY TO EXHIST!!! WORST CUSTOMER SERVICE!!!!! – stay away from this company, i spent over $1000 for them to decorate my party and on a bounce house ponys and a clown, my decorator was and hour late after my party started, i couldnt put up my own decorations because of it that i spent an extra $600 on and the ponys werent allowed in the park! when i asked for compensation the next day for them being super late, ruining my sons bday and inconveniencing my guests and the kids that were there and had to watch my party get decorated instead of have a good time, the owner was rude with me, argued that his company doesnt have to compensate me for nothing and proceeded to threaten my life and say he was going to kill me slice my sons throat and murder my whole family. and the bounce house was extremely old and dirty, the decorations were done half assed and the table cloths didnt even fit the tables, the clown was rude to my grandmother, my own son, and a few of my guests, and i regret the day i ever even dialed this places number! dont make the same mistake i did!!! ! THIS PLACE SHOULDNT BE ALLOWED TO SERVE PEOPLE!! ITS THE WORST CUSTOMER SERVICE AND EXPERIENCE IVE EVER ENURED IN MY ENTIRE LIFE!!
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