7856 Tysons Corner Ctr, Mc Lean, VA | Directions 22102-451438.918994 -77.218839
Mon-Sat 10am-9:30pm ; Sun 10:30am-6:30pm ; Appointments Available
Neighborhoods: Tysons Corner
SAVE YOUR TIME AND MONEY! TAKE YOUR BUSINESS AND GET YOUR HAIR DONE ELSEWHERE!!!
Zoe’s is by-far the WORST salon or business that I have EVER had to unfortunately encounter. My experience with them and their employees has been so unacceptable that I felt the need to make a Yelp account just to warn everyone to steer clear.
TLDR - The service is OVERPRICED and the employees at the salon are RUDE, UNPROFESSIONAL, and SLOPPY with their work.
1) LONG WAIT TIMES, EVEN WITH APPOINTMENT: I made an appointment for 5:30pm on Saturday for the Fair Oaks Zoe and no one even talked to me until 6:30! The lady I was supposed to see then told me that she was running behind schedule and to come back at 7pm and if I come back at 7 she can have me done before 9pm. I told her I was on a tight schedule but needed my hair done so I came back at 7 but she didn’t even acknowledge me until 7:45pm. VERY RUDE for these PROFESSIONALS to not stick to their schedules, even when I had made an appointment in advanced. I am disgusted with how you can run a business like this. And they didn’t finish until 11pm.
2) SLOPPY: I came in to get a colour correction treatment but they didn’t even start until 8. I could tell that they just wanted to go home and were rushing and sloppy with their work. I felt like they didn’t even care about their customers and just wanted to take their money. For around 200$, I had my hair VERY ROUGHLY YANKED at, BLEACH SPLATTERED AND PAINTED onto my forehead, ears, and neck (which later led to chemical burns) and STAINS OF HAIR DYE ON MY CLOTHES AND SKIN. I sent them an email on Sunday night asking for advice on my concern and how to treat the chemical burns on my skin and now it’s Tuesday evening and they still haven’t replied!
3) INACCURATE RESULTS - THEY DON’T LISTEN OR CARE ABOUT WHAT YOU WANT: I showed them pictures on my phone of the shade of purple I wanted my hair to be and I felt like they didn’t really care about getting it exact or even close to the picture. I walked out of there with bright red hair, even worse than what I had walked in with. NOT EVEN CLOSE TO THE COLOUR I WANTED. Only the bottom layer of my hair is purple (the part they neglected to use developer on), which leaves my hair with uneven, inconsistent colour. For paying a fortune for this service, I am VERY UPSET, DISAPPOINTED, AND HUMILIATED with the outcome!
4) UNPROFESSIONAL: While in the middle of the procedure, the employees who were working on my hair WENT OUT FOR A SMOKE. Not even once, BUT TWICE! They gossip about their clients to other clients, they eat while on the job….it’s all very UNPROFESSIONAL!
Overall, I am HIGHLY DISAPPOINTED WITH THE SERVICE I’VE RECEIVED. Sure, the facility is clean and well-kept, but dealing with the staff there is just not worth it.
Amazing! – I finally used my living social deal last night and had 3 treatments at the Tysons Corner location (mani, european facial, and swedish massage) and it was AMAZING!! Zoe Tysons, you have a new customer!!! :)
Incredibly knowledgeable – I am so grateful for this evening's massage experience. Rebecca Hart is incredibly knowledgeable on range-of-motion issues, and how to recover after a big sports event. For example, after learning that I was in training for a marathon, Rebecca provided helpful tips like pre and post stretches, as well as how to address a tender running knee. I booked my appointment at Zoe due to a spaweek incentive, but would return at fullprice for Rebecca's talent, professionalism, and attention to her client's needs.
Salon is clean – Overall experience is excellent. Receptionist to stylists are excellent. Salon is very clean. Very nice music. Overall experience is Excellent.
Definitely be going back – Had a couple friends from out of town visiting and we all went for a cut and a few of the girls had some highlights done as well. Absolutely great service! All our stylists were excellent, they listened to what we wanted, had great suggestions and everyone came out extremely happy! I'll definitely be going back again!
Great – Went back again yesterday, service great as usual. I wanted to respond to the other reviews written about this location so far --- I have no experience with the nail techs but the hair stylists here are great. Elizabeth played with my hair (I was having major static issues) while my friend Jenn was having Stephanie color her hair, and Elizabeth was awesome too. I can't testify to the quality of nail services, but their hair services are great and I kinda hate that the bad reviews for the nail people are making the salon look bad... I'd say first and foremost, it's a hair salon, not a nail place... so get your hair done here! I'm sure there are cheaper nail places anyway!
Left really happy – Tammy Chestnutt did a cut and the brazillian blowout on me and did an amazing job! I have super long and really curly hair, and she was extremely patient with me and really wanted to make sure she did everything perfectly. I am delighted with the results!
I showed up a little after 6 and she stayed until 11 PM making sure I left really happy. I am really impressed with the results and love how much she listened to all my requests and really wanted to please. I will definitely be going back!
I love Zoe – I LOVE ZOE. All the stylists are great, and they're all very friendly and chatty, which I think makes getting your hair done wayyy less awkward. It's also really spacious with pleasant, modern decor. It looks clean and not like anything on Tabithas Salon Takeover. When I went this past Friday a woman came in the same time as me as a walk-in for cut and color and they took her in almost immediately as well, which would appear to me that the salon is more than walk-in friendly! Now that's service.
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