ADT Security Services, Inc.

(210) 881-0619

103 Bowie St, San Antonio, TX | Directions   78205

29.423070 -98.483199

 
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Neighborhoods: Central San Antonio, Downtown

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Reviews for ADT Security Services, Inc.

Recommends
5.0
over a year ago

ADT is a combination of quality, Security, and Affordability. It can be tailored to our specific needs, preferences and specifications. I think the system is excellent and it’s the best surveillance setup for the money. Finding a quality monitoring system for your home is not an easy task as there are so many options

Recommends
5.0
over a year ago

my best friend – The alarm system that I got, I certainly like. It's like it became my bestfriend. Thanks ADT for the security.

Recommends
3.0
over a year ago

Its keeping my daughter safe – My daughter is no longer scared to sleep in her room, knowing that ADT is keeping her safe.

Doesn't Recommend
1.0
over a year ago

Bad business people – Great monitoring people, but business people, Lord Help Us! I found out today, after almost four months of simply trying to get my mailing address correct on my new primary residence that they have disconnected my monitoring at my vacation home, due to not paying my bill. I tried very hard to help them understand the bill is paid through my credit card and has been for the past 10 years. They said they have been mailing me notices about the problem and trying to call me. I finally figured out they were mailing and calling to my vacation home which does not have mail service and no one lives there to answer the phone! After 10 years they still can't get this figured out! I told them mailing something to the physical address of my vacation home is like mailing a letter to Santa at the North Pole and wondering why he doesn't answer it! IT DOES NOT EXIST!! We moved our primary residence three months ago and signed up for ADT again. I now get solicitation calls from them asking if we want to sign up. Unbelievable. If I had not just spent hundreds of dollars having them install new stuff, I would drop them like a hot potato.

Recommends
5.0
over a year ago

Safe as always – I decided to get ADT a few months ago after increased crime in my community. I called on a Tuesday and the installer was there on Wednesday. I had a few false alarms as I got used to the system, but the staff was always courteous and nice to me, no matter what!

Doesn't Recommend
1.0
over a year ago

The salesman was a total fraud. At least 5 things he "promised" during the sales call turned out to be lies. Some of these issues were key to the functioning of the alarm and the effectivness of ultimate purpose, securing the house and more importantly, my family. The costs were mistated, the system didnt work as promised and we still have not used the alarm since the motion detectors will set off the system because of the dogs (which salesman said was not a worry). All "post signing the contract" phone calls to the salesman to fix or clarify things were not returned, in fact, not one phone call even though several messages were left that said this is very important, please call back,,,, nothing. Dont use ADT ! (and beware, unfortunantly, Broadview might not be that much different since ADT took them over).

Recommends
5.0
over a year ago

I always had the feeling that home alarms are not that necessary and that something for a name sake will serve the purpose. But there was an incident that shook my neighborhood that made me rethink about it.

We haven’t heard of any burglaries for a long time that the burglars found how easy going we were in the matter. I had to fix on one company as soon as possible, I chose ADT Security since it was one of the widely known names. But I was suspicious whether I can rely on the system. I used to enquire everything about the system and used to be arrogant with them if I find something awkward on the system. But the representatives were very much patient and knowledgeable that I feel I am one among them. They have even offered visits when I get over suspicious about the behaviour of the system.

ADT is simply a great group!

 

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