Chicago >Chicago Lake Shore Hotel
4900 S. Lake Shore Drive, Chicago, IL | Directions 6061541.80608 -87.584859
Neighborhoods: Kenwood, South Side
the rooms were clean and comfortable, and we plan to return here next Spring when we visit Chicago again
Good location. Staff was helpful and friendly. Room was clean and well put together.
The hotel was clean and the beds comfortable. The staff was friendly and helpful. The shuttle to downtown was very convenient. The 6 bus passed near-by and took you to downtown in about 15 minutes. We took the blue line to the Metra station to get to the airport. I honestly don"t see what so many people were complaining about. If you want luxury, stay somewhere else.. If you want comfort and convenience, this place works.
The rooms aren't new or fancy. What they are is comfortable & clean!! Beds were very comfortable , sheets & pillows appeared to be new & crisp. Great location!! Minutes from everywhere! Awesome price & safe neighborhood! They also had a fitness center that I was somewhat impressed with. Some hotels brag about theirs, then u get there only to be disappointed. The equipment appeared to be fairly new. I would stay here again.
I knew I needed a place to relax for one day, the hotel was nearby and available and I checked in through Expedia about a week before. The television had a lot of sports channels which I was looking forward to. It was kind of chilly during the day so I turned on the heat in the room, that particular Inn being close to Lake Michigan. It came up quickly on the system and was quite comfortable for the day. The only things I didn't take part in were the great restaurant on the premises and the little workout room near the lobby.But I knew they were available and the workout room is in great shape what with a couple of treadmills, a stairmaster, and a sort of cycle. So, all in all I had a great time.
Although I am still at the Ramada Inn Lake Shore, I just wanted to acknowledge the quality customer service I received from a young woman named Janette when my wife and I checked in yesterday. In a world where good customer service is the exception, not the rule, it was a refreshing break to encounter a person who was courteous, friendly, knowledgeable of her position and thoroughly willing to insure that the person of the other side of the counter from her received the best possible experience at her particular that could possibly be had. Hat's off to Janette.
On the other side of the fence, this is the second time I've tried to submit this review because the internet service is not good. The signal fails constantly and it is extremely slow. I guess its an electronics thing with this hotel because the television reception is not good either...especially for cable. Many of the channels have a lot of "snow".
But, overall, thus far, the stay has been good. Janette's service overshadowed the problems I'm having with the electronics in the room. I'll comment more at the end of my stay.
The Ramada Inn Lakeshore is a great place to stay if you're in the Chicago Area. Angie and the staff there make it their mission to make your stay the best. The rooms are spacious and very clean. I had an issue with my remote, and within 5 minutes I had a replacement at the door. Everyone was so nice and friendly. The restaurant, The Lakeshore Cafe, has the best breakfast buffet I have ever had.Their Friday night Seafood Buffet was good and there was a Jazz ensemble playing for those enjoying dinner. The restaurant staff was very attentive. This hotel and restaurant are the best!
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