14950 SW Barrows Rd, Beaverton, OR | Directions 9700745.429021 -122.829759
Sun-Wed 10am-11pm; Thu 10am-12am; Fri-Sat 10am-1am *Sports Bar opens at 9am on Sat-Sun during football season
Neighborhoods: Neighbors Southwest
Worst. Service. Ever. – Paid for 2 games of bowling but unfortunately only had receipts for 6 out of the 8 people we were with....so when we got cut off half way through the second game and tried to complain, we were told that unless we were able to come up with the other receipts, too bad. So after a large argument, we were thrown out of the place over $6 dollars. So congratulations Big Al's, I hope that extra money was worth it, we just wanted to finish our game. I did appreciate the managers smirk and total unwillingness to discuss the issue in any sort of rational way, he simply just preferred to hide behind his security.
WOW WOW WOW – I've been going to this new Big Al's since it opened and this place is amazing. The last time we came in was for the first round of march madness and it was great. Our server was super friendly and the manager even came over to check on us. If you love sports, food and great service you should come check this spot out. Only downside is they get very busy for big events so I guess get there early.
Great food – In the Restaurant area ask for "Houston" to be your server. He is the best! Good service with him average with anyone else. Fun place to take kids for the games.
Very Rude Staff and Management – I have been to 2 different Big Als and somehow end up with the worst service I've ever had, and never handles the bills right. We always make it as easy as possible and yet they still don't get it.
Management which are made to build relationships with the customers and make sure nothing gets handled incorrectly treat all customers like their the enemy and are extremely rude.
Went to the vancouver Big Als to watch the BCS championship and were moved to a private bowling lane to watch the football game cause there were too many people in the sports bar. We were specifically told there would be NO bowling, and then they decided to change their mind and let people bowl. Couldn't hear a damn thing. We decided to stand for the whole game in the sports bar to watch the game, but the servers kept bumping into us and saying we need to get over into the corner and stay out of their way.
We told them we were going to watch the game in the sports bar, yet the servers kept on hounding us and asking "are you guys planning on paying your bill" and
"we get a lot of walk outs so you better close your tab." And when we told them the situation and why we were standing and that we were treated badly from the staff, the manager was EXTREMELY rude and didn't care for a single word we said. She even said she'd kick us out if we cause any problems. We DIDN'T do a single thing wrong, HELL we even tried to stay in the F'n corner like they told us too. The manager said that we were in the staff's way and need to find somewhere else to watch the game. She even said that we were on our last line and would have us escorted out. WHAT THE HELL!!!! I can't speak anymore nice things for this place and will never recommend going there. ESPECIALLY the one in vancouver. HORRIBLE SERVICE, HORRIBLE MANAGEMENT.
We are very regretful that you felt that way about your experience at Big Al's. It is always our goal to provide each guest with great service and a memorable experience when they come visit us. I will agree with you, things were crazy at the BCS National Championship party and we were packed to the gills. The sports bars in both locations were completely full 3 hours before gametime with energetic, vibrant fans enjoying this once in a lifetime opportunity. Our intention is always to provide each guest with a wonderful experience and it sounds like we were unable to accomaodate your requests. We once again apologize for your experience and we hope you won't give up on us all together. We appreciate your feedback and are contstantly looking for ways to grow and improve.
Thank you for your time,
Big Al's Management Staff
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