Wichita >Home & Garden > Lyday Home Plumbing, LLC
2655 N Bluff St, Wichita, KS | Directions 6722037.731778 -97.290527
Neighborhoods: Northeast Heights
Very poor service they had to try to fix my sink twice. The second time they tracked mud all over my house. He acted like it is no big deal for me to have to stay home and it was going way out of his way to come out and fix the sink. He constantly says he is a master plumber then why did he not fix it the first time. On top of that he tracked mud through my house and did a terrible job of cleaning it up
I called Lyday plumbing a week ago to get a quote to have a Basepump Water-Powered Back-Up Sump Pump installed. The estimates that I had been getting were ranging from $600-$1400. When I spoke to someone on the phone (I don't know his name now because he took his business card back when he left my house) I was told that it could be done for $150 - $200 max. I was told that the only way it would be $200 is if he got in there and everything was "all messed up or something". He was quite sure he could do it in a couple hours for $150. I asked him THREE times if he was sure and told him that it was a really low quote compared to everyone else. He assured me (over and over) that this was a guaranteed price. Because I was skeptical, I apologized and asked to make sure he was insured. We laughed about it a bit and set up the appointment for 9 am on Friday (today).
Today is Friday, 9 am rolled around and the technician had not arrived. At 9:15, I called and left a message. At 9:30, I called and left another message. I finally got a call back at 9:44 from a woman. I was asked if they could make the appointment for 11:30. I asked if there was any way to do it earlier since I had planned my day around the appointment. She told me she would call back. She did and said that he would be there in an hour.
Just over an hour later he arrived. I took him down and showed him the pump. He was here for nearly an hour and a half when he informed me that it was going to cost $400-$600 to install the pump. Of course, I was aghast. I reiterated our phone conversation with him and he kept putting his hands up in a defensive gesture. I asked him why he kept putting his hands up like I was going to attack him. I explained that it was slightly offending since I was being civil. I also told him, very calmly, that I thought this was a poor way to do business. After talking back and forth about it, he took his business card from my banister (I don't know why...?) and left.
I am moving out of state on Monday (military) and very desperately needed to have this done today! I am beyond upset about the whole situation and the poor business practices of this company. I will not ever call them again and will do my best to insure that no one else goes through what I just did.
Amazing – I wanted you to know that I called you to service my daughter. Your service man came out very fast. He was prompt and very courteous…the attributes that are rare today! Wonderful emergency plumbing repair in Lyday Home Plumbing, LLC.
Thank you – Your service was courteous and professional and your work is extremely high quality with obvious attention to detail. I feel very happy with the value.
Thank you – Good Workers, Good Results. Showed up on time, did a great job, and charged what they quoted. Great company.
Thanks – Great service and quality of work. Highly recommended!
Overall I had great experience with this company. Great location, excellent staff. Very professional.
Thanks – I have used the services of Lyday Plumbing several times and would definitely do it again.
Amazing – My dad was really satisfied with the work done by Lyday Home Plumbing
Thank you – Just a quick thank you for the great work to everyone at Lyday Home Plumbing
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