6747 Odessa Ave, Van Nuys, CA | Directions 9140634.193255 -118.490787
Neighborhoods: Reseda, South Valley
A coin-operated washer was eating coins and not starting, causing problems for residents. Dealing with refunds is annoying enough, but I wasn't able to fix the washer. The user's manual was of little help. We work regularly with Airflow and I gave them a call. Repair professional showed up later in the day—estimated arrival around 3-4p.m. and he came a bit after 3. I described the issue and it was identified promptly. Repair professional said it wasn't an issue that I could've repaired on my own and that a replacement part was required. Amazingly, the professional happened to have the part in stock on his truck. He said they carry most things with them to prevent delays. I really don't think other repair places care as much about quick service as Airflow does. With Airflow, it's a matter or speed and quality....not just if the appliance works again or not. Anyway, the washer works great and the evening went on as normal. Repair took less than an hour, and I wasted more time than that just trying to sift through the manual. Some things are definitely better left to the professionals. Thank you Airflow for another quality repair.
Ata really deserves their high ratings. I have never received such awesome customer service. My air conditioner went out and I had to babysit my nieces in the middle of an Orange County summer. Needless to say, the heat was unbearable and the kids were inconsolable. I really just needed the air conditioner repaired quickly. I called Ata and scheduled an appointment for a few hours later. I was stunned that they were able to fit me in so quickly. It made me instantly feel a bit of relief. The professional arrived right on time and got to work. I really have to applaud this individual for putting up with the heat and crying kids and being able to work so diligently—he was a true, true professional.
My Amana dishwasher kept overflowing despite over a dozen 'do-it-yourself' repairs and two professional service calls from other companies. Each time I called for service, other companies charged me low prices, but they apparently didn't do a great job. I decided to change it up and searched the internet for local appliance repair services. I came across ATA's website and saw my dishwasher's brand listed and decided to give them a try. I was able to schedule a service call online which I really enjoyed. It was quick, painless, and incredibly easy. They were able to fit my schedule and I didn't have to wait long or rearrange my entire day while waiting for the repairman. During the service call, the repairman was absolutely professional and extremely friendly. He really seemed like somebody who enjoyed what he was doing and I could tell he is a very skilled worker. My dishwasher had problems with the motor, and he explained to me how that was the reason my 'quick fixes' and those of the other companies didn't stick. He fixed it once and for all by replacing the broken part, and now it runs beautifully. Thanks ATA for ending my frustrations!
ATA saved my business a few months ago when one of our coolers broke down. I own a sandwich shop outside of Edendale and our main sandwich cooler was running warm. I have a lot of things to run and maintain during business hours, but I have no idea how to fix a broken cooler. I called ATA and they sent somebody over to take a look. At first, it seemed that our entire system would need replaced, but the repair professional discovered the problem and knew how to fix it. If I had called another company, I may just have ended up ordering a costly replacement cooler and closing shop for a couple days. ATA was there when I needed them most. It was so important that this job was done quickly to reduce my profit and material losses and they really came through. I honestly cannot express my gratitude enough for a job well done. I will not bother calling any other repair shop, and I would highly recommend ATA to other business owners. They truly care about getting you back to your day and take a lot of pride in getting the job done correctly the first time!
My Maytag dishwasher broke and was spewing water all over our kitchen. It created a huge mess, and I really had no idea what could be wrong. This was a true nightmare scenario because I was expecting company in a few days for a huge party. I really thought I was going to have to cancel my plans due to this broken appliance. I went looking for a company that would address my issue quickly, and ATA seemed like a great fit. They told me the technician would arrive by 3P.M. on the scheduled date, but he arrived much sooner. This was great for me and my schedule because I needed all the time I could get! We got everything cleaned up quickly, and the dishwasher's issue turned out to be an item stuck in the drain from overloading that caused some damage. I am glad it was something that could be quickly fixed, and now I know how to properly take care of my dishwasher! I'm so grateful that the repairman was so friendly and willing to help me maintain my appliance so I won't have to call for service again for a long time! Thank you ATA for all you do!
As a landlord, I'm required to provide the best for my tenants. When an AC unit broke down recently, we lacked the tools to fix this newer model unit ourselves. It was very hot and there were tons of complaints. I called ATA after seeing that they repair commercial air conditioners. They gave me a great price estimate and were able to be at the property within a few hours. I felt so relieved that they were able to handle this repair very quickly. The stress relief they provided to me with their excellent service was worth way more than the cost of this service call. I'm really thankful that this company was around to complete this job and that I didn't put it off in an attempt to save money. I have found my go-to appliance repair company, and I plan to call them next time one of my appliances break! They do wonderful, professional work and they do it QUICKLY! I've called for service before and have had to wait almost a week to get somebody out to my property. I can't thank ATA and the service professional I worked with on this call enough. Great experience all around!
I tried to fix an issue with my refrigerator's fan myself, and I ended up making the problem worse. I called ATA for advice on the matter and the phone representative was very helpful and informed me about their services. I decided to go ahead and schedule a service call since I had botched up my self repair attempt. The repair technician arrived at my place on time and had everything he needed on hand. He was able to answer my questions and worked quickly. It turns out the problem was much smaller than I had originally thought, and I actually spent more money on parts and tools I bought to repair it myself. I've definitely learned my lesson- I will leave the harder repair jobs for the professionals in the future! ATA Appliance Repair did a fantastic job and my fridge is still running strong 3 months later. The technician even showed me how to clean my fan so I could avoid it breaking again in the future. Thank you ATA for helping me fix my fridge and for the expert advice! It is clear that ATA knows what they're talking about when it comes to providing the best in appliance repair!
I live in Orange County and called ATA in September. They did a really fantastic job fixing my garbage disposal. Usually, I do repairs myself since I have some experience, but I didn't feel comfortable messing around with something that had blades on it. Better safe than sorry. I called a few repair places before ATA, but their estimates were very high. They told me it would likely cost less and they estimate high just to be 'safe', but I didn't feel satisfied. I called ATA who gave me a nice, competitive rate and scheduled a tech to come out in a couple days since it wasn't urgent. The tech arrived right on time and had everything he needed for the repair. I really enjoyed talking to him about the technical stuff and felt like he was knowledgeable. He really did a great job. In fact, if I knew about ATA awhile ago, I probably would've saved a lot of the time and money I spent on parts and tools. No reason to botch a self-repair attempt or spend hours on the phone trying to find a bargain. Call ATA- you won't regret it.
I can't thank ATA Appliance Repair enough for a job well done. Our washing machine wasn't working and left us with a leaky mess on our hands. I had tried everything to get it to work- including calling a different repair company who said they wouldn't touch our older model of washing machine- to no avail. This made me furious and I was upset at the thought of having to shell out a lot of money for a whole new washing machine. I called ATA and a technician was at my house the next day. He worked very quickly and was extremely professional. Scheduling was very hassle free, and I even got a bit of a discount from one of their current specials! I felt very good about ATA's labor and parts warranty as well- it's great peace of mind to know I'm covered if it breaks again in the near future. It made me confident that they would perform the job correctly the first time. The price was great on the service call and my washer was back to normal within a few hours. I will definitely call ATA again if I'm ever in need of another appliance repair!
I make an appointment for a dishwasher repair. They give me a four-hour window on a Friday for a consultation, so I take the morning off work. The guy never shows up. Next day I'm about to call someone else when the nice lady calls, is so very apologetic and offers to reschedule to the following day. I appreciate the gesture so I accept. Next morning, my wife and I wait around. The technician calls, says he'll be there in 30 minutes. He never shows up. No phone call, nothing. I never hear from them again. CAN'T ARGUE WITH CUSTOMER SERVICE LIKE THAT!
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