1000 N Point Cir Ste 1056, Alpharetta, GA | Directions 3002234.048694 -84.294241
Worst Nightmare! – If I had not known better, I would have thought this was a Great Clips rather than a DASS Salon. For many years, I have enjoyed the quality, professionalism and profection of DASS Salons but after this experience I will never return to any DASS Salon. I had scheduled a color correction which was just a few highlights to brighten up the mousy brown color I had gotten before but when I got to the salon I was rudely informed that I would be billed full-price for the correction. It was a drastic change from the friendly people I had seen in other DASS Salons and I was not ready for their 'my way or the highway' approach to customer service. Finally it was straightened out by the main salon but the entire circle of stylists all refused to do the work. Finally one brave soul drew the last straw and reluctantly agreed to do the correction. She began by saying she was afraid she would 'fry' my hair because it was 'too soon' after the first color session. Yet just moments before the whole staff said they had a 'seven day rule' that all corrections had to be done in. I was wondering if I was penalized for waiting a few days after the deadline of seven days, what damage would occur if I held to their policy? Anyhow, the highlights were slopped on unevenly and I was left alone for so long that if I did not take my head away from the heat my hair would have been fried. Immediately afterwards, the same stylist told me she wanted to add 'more toner' which totally contradicted her initial statement of advising not to add more color. I left the salon with an extremely bad feeling and wondered how these people could get away with treating a long-time customer so badly.
Great head massage with shampoo! – I treated myself to a blowout at this beautiful salon and it was totally worth it! I received the best head massage with shampoo, it was HEAVENLY! She styled my hair beautifully afterward too. I will be back!
Dear Jazzcar, Thank you for choosing Dass! Don't forget to update your information to receive our coupons with great service discounts in the mail or by emails! Cordially Dass Team
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