2502 Main St, Santa Monica, CA | Directions 9040534.003079 -118.484978
Neighborhoods: Ocean Park, West LA
Worth the wait – I needed a locksmith on the night of Sept. 17 because I locked my keys in the house. I called Fidelity and they told me it would be a little while. Matt's service was worth the wait. He unlocked the front door in no time. He then lubricated a couple sticky locks and offered a couple security tips with no extra fee. It's great when service exceeds expectations!
Great Service! – I called for a service to replace my dead bolt (which my key was always getting stuck in). I was scheduled with an appointment within one day. Sean called the day of the appointment and was very helpful. I wasn't sure what type of finish I wanted on my new dead bolts/door handles so my installer, Alex, called prior to coming over, discussed my options with me and chose a beautiful finish that looked perfect. He was so efficient, professional, and he completed the job very quickly. I would definitely recommend this company and would call them again. Everyone I spoke to at this company was very friendly, helpful and efficient.
Quick Response, Reputable – Pleasant, professional and they know their business! Needed a lock fixed (non-emergency) and they got right out to me. Not cheap, but they didn?t try to up sell you and there aren't any hidden fees. Everything you need is "on the van" and they answer questions directly and intelligently!
We would confidently recommend them. The tech they sent, Alex G., was polite, helpful, and proficient. If all the employees at Fidelity are like Alex (certainly the guys answering the phone were great), they are fortunate indeed!
Excellent Service – I purchased a home with an AMSEC floor safe. Fortunately I called Fidelity and spoke to NICK who ordered a hydraulic lift for the door and sent Freddie to the house for a combination change. Freddie was very thorough and also fixed some previous damage to the deadbolt. I thought the work was well done and Freddie completely cleaned the lock and dial. I would only use fidelity for future locksmith repairs.
I talked to Rosie at the recent Home Show about door locks. She recommended Fidelity Locksmith. Today I called Fidelity and talked to Nick and Steven. They were very helpful, and were able to send out a tech, Gary, today. He was very knowledgeable and answered my curious questions & demonstrated with my old deadbolt lock & compared it to a new, stronger, high security lock. I feel much safer now and am happy that I got Rosie's recommendation and had Gary with Fidelity Locksmith come out to my home and install a new deadbolt lock. The value of feeling safer and more secure, whether at home or away is priceless!
Great job – I used Fidelity Locksmith to re-key the locks on my rental property. Scotty did a great job. He was on-time and efficient and the cost was exactly what I was expecting without any sudden surprises. I will definitely use Fidelity Locksmith again in the future.
Terrific! – Fidelity arrived within 10 minutes of me calling to make an appointment. Rather than replace the hardware on two of my doors as another locksmith had insisted must be done, Tom with Fidelity Locksmith repaired it for a fraction of the cost in about half an hour. He also threw in a couple free keys and all with a smile. Highly recommended!!
FAST FAST FAST! – Great service and quick professional quality work! Perry showed up in 20 minutes. I had broken off a key in a deadbolt lock on a steel gate. He replaced the bad quality cylinder and cut new keys in 25 minutes. Highly recommend!
Not Just a Locksmith – Not only did Fidelity Locksmith re-key my house, but they fixed potential security issues in it as well. He was extremely knowledgeable and showed me ways to increase security in my house beyond just changing the locks. He was very professional and thorough. I highly recommend this business.
Thanks for your Quick Response – Thank You, Fidelity for helping us to make our new home more secure. We live out of state, and we needed someone to change the locks on our new home. Fidelity made it easy for us to get new locks on our home. Thanks again.
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