1404 Gemini Blvd, Orlando, FL | Directions 32837-942328.403182 -81.397104
Today I called Roto-Rooter at 1404 Gemini Blvd in Orlando, Fl for a plumbing problem in my bathroom. Tech 1207-Eliseo B. came out and immediately asked me what he could do to assist me. Eliseo was knowledgeable and efficient, meeting my expectations of this company. He shared many household plumbing tips like garbage disposal no-no's and what happens to the food you pt in there. He utilized opportunities to share his plumbing knowledge, all the while continuing the job he was here for.He also looked under kitchen and bathroom sinks for any leaks. Finally, Eliseo was also considerate in giving this customer coupons and discounts to avoid a financial inconvenience. On the bill-receipt Eliseo calculated the total savings for this visit. Thank you Roto-Rooter for sending away trouble down the drain! I will recommend Roto-Rooter to my friends, family, neighbors and coworkers.
Excellent service and was completed timely. Technician Larry and Rick provided great service.
All of our drains seemed to drain slowly and the technician, Eliseo #1207 recommended we try to clean our main drain line. He cleared the clog (Small roots have grown into our drain line) thoroughly; I feel like he ran the machine through at least four (4) times, out came a large matt of small roots. He was very helpful and friendly and I strongly recommend Roto Rooter if you have any plumbing problems, the service was great, he only recommended work and service that was needed and was not pushy or in a rush, also he showed up on time! What more could you ask for?
The service from Roto Rooter in Orlando and our plumbing team was stellar. It is reassuring to see people who care about their job and the service they provide.
Donovan Dixie was OUTSTANDING. He was here for hours making sure the problem was fixed so he could get the next team here to do their part. We had his phone number and the communication was fast and our problem was taken very seriously. In addition, the cleanup and care for our home was incredible…after Donovan left each day, you would never know anyone was here. Please commend him as he is a fantastic representative for your company. The Orlando Roto Rooter plumbing team has a system and work ethic that cannot be beat.
Rick Hannon and Larry Palmer were also amzing..they educated us along the way, showed us all of the issues and preserved materials that worked fine . They did not try to gauge us ...they were so honest.
They worked long hours to get it done and it seems like they nevre took a break ! I would use Roto Rooter over and over.
We will not be using Roto-Rooter anymore. The service technician was here to sell as many services as he could. We had a clog in the drain pipe from the house to the street. The clog was cleared and we thought that was it. That service was way way overpriced. Then he convinced us that he needed to remove our toilet at the far end of the house to clear the line from that toilet the the main clean-out because there was a clog in that line also. THERE WAS NO CLOG IN THAT LINE!. We had to pay twice the amount to snake that line, which I remind you was not clogged. We feel we were ripped off big time! The price was high to begin with and then we had it doubled. I discussed the fact that where was no clog in the line with the technician, he said "at least you know you have a slight dip in the line", which, by the way, will not cause a backup. We should get our money back from this company. He told me that the technicians are contractors and not directly employed by Roto-Rooter. No wonder they try to up-sell their services. Be careful!
We are located in Longwood, FL.
Incredibly friendly on the phone and in person. Donovan came out on time, incredibly professional, friendly, and took care of the problem. thanks.
We had a clogged toilet. The technician Dave that came out was not only extremely knowledgeable but also VERY personable! Hope we don't require services in the future but if we do we would definitely call Roto Rooter!
Roto-rooter sent a plumber quickly to St Cloud. I have had two back ups into the house over the past month and a half, and finally called Roto-Rooter to send a camera down the main line to see what the problem was. There were no roots, valleys, or cracks in the pipe to the house or towards the city clean-out. The problem was the city clean-out, there were a lot of roots, so I called the city since it is their problem. Rick is a great plumber, my service was on 10/28/2013
Great job! I had a leak on a Sunday and they came the very first thing on Monday. The plumber was very informative and attentive to my needs. He provided different options to fix my problem so I could choose the best for the money. I am very please with their services.
I was having plumbing trouble and i called Roto-Rooter they sand someone within hours. The guy come and fixed it and I am very happy with the outcome. The guy was a professional and I will be calling them next time I have a problem.
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