27758 Us Highway 19 N, Clearwater, FL | Directions 3376128.026023 -82.739139
Mon-Fri: 9:00am-9:00pm; Sat: 9:00am-7:00pm; Sun: 12:00pm-6:00pm; Service Hours: Mon-Fri: 7:30am-9:00pm; Sat: 8:00am-9:00pm; Sun: 11:00am-5:00pm
I leased a 2013 Kia Optima SX from Lokey Kia on June 30th. As of today (Aug. 3rd) the lease on the car I traded in has not turned in and the lease is still active. This week I had to make two car payments; 1 for the Nissan Altima I traded and 1 for the Kia Optima I am currently driving.
I have called the dealership numerous times and left many voicemail messages. No one has returned my calls. I have been in daily contact with the sale person who has been great but cannot seem to resolve the issue either.
This has been the worst car leasing experience I have had in the 20 years I have been leasing my vehicles. I will never lease/buy another vehicle from a Lokey Dealership again.
Professional, Prompt, Courteous – Kevin is professional, prompt, courteous, polite and very helpful. Definitely a huge asset to Nissan. He is one of the reasons I keep coming back.
Always happy to have you service my car. The only complaint is that sometimes, repairs a little too long. Still great nonetheless!
Quick and efficient. – Very friendly and comfortable experience. The first time I bought a car took so long and wasn't a good time at all. Everyone was quick and efficient.
Can't believe I had such a pleasant car buying experience – I knew I wanted a 2012 Versa SV and my color choice and preferably with the convenience package. I live in Fort Myers and had been dealing with the dealerships in the area for more than a month with no success. Then I thought to go to the AAA site and look into the AAA car buying service. It connected me with numerous dealerships although none were in the immediate Fort Myers area. I then found out that the lifetime powertrain warranty that I heard about in this area is not given as it is in the Fort Myers area... so I was figuring it is a trade-off the better AAA pricing or the lifetime powertrain warranty. Then I was contacted by Lokey Nissan, specifically Eddie Cuevas. Their dealership has the AAA pricing, the lifetime powertain warranty and great people. They even offer 2 years maintenance (but driving to Clearwater from Fort Myers is too far for me for service) .. but for those of you in their area, you get even more for your money.
Eddie found the car I wanted, had it transported from Jacksonville and still honored the AAA price (which he did not have to do since the AAA price is for cars on their lot), also they arranged for my financing, they dealership here told me 6.99% was the best I would get, Lokey got me financed at less than half that.
Made the drive on Saturday, picked up the Versa. Eddie went over the car with me. Then a young gentleman (sorry I am not 100% certain of his name, Kenny maybe???) from the detail department went over the exterior of the car with me and made sure I was happy with the condition of the car.
Also the manager came out to make sure that his staff had all performed up to my expectations... well they performed beyond my expectations!
I have always been pleased with Lowkey's service and promptness with their help and commitment. Thank you.
Excellent customer service as always. You guys really do a good job. Great work, and loved the car wash. It was really spotless. Thanks for everything.
Matt Jones was very informative and helpful! I feel he went above and beyond his job description to give us exactly what we want.
The only thing that excels your quality is your amazing staff. Keep up the good work. Keep up the good work.
I love the way I am treated by the service staff; very friendly staff and great customer lounge. Good job
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