Garland >Rusty Wallis Volkswagen
12635 Lyndon B Johnson Fwy, Garland, TX | Directions 7504132.866004 -96.663264
Mon - Thu 9:00am - 9:00pm
Fri - Sat 9:00am - 8:00pm
SERVICE & PARTS HOURS
Mon - Fri 7:00am - 7:00pm
Sat 8:00am - 5:00pm
Jeff Fagan provided outstanding service. He is the reason why I use their service department. They do need to update their website though because Russ and Richard no longer work there.
Henry Horton is a courteous willing to go out of his way in order to satisfy a customer, sales representative. I am very thankful that he was able to assist. I should say rather willing to assist me at 5:55pm on a Thursday evening. I actually didn't think anyone would come out and help me since the timing wasn't great and although I left around 10:30ish I was able to test drive, read the docs I was signing off on, have some thought put into my investment and even have the sales consultant listen to what my concerns were in a vehicle comparison.
After my visit I called my close friend to recommend Jeff Fagan and Rusty Wallis for a 40,000 mile service on his jetta.
John Power is an excellent salesman and I would definitely buy from him again. He was nice, fair, and extremely professional. I'm especially impressed with his attentiveness after I purchased my vehicle. He continued to make sure I was satisfied and had the best customer service possible.
Alfred Wagner was my sales person. He is very acurate. He always has followed through.
Jeff Fagan continues to exceed all expectations. He makes the service trip enjoyable and comfortable. He continues to keep you updated on the progress of the vehicle throughout the day. He keeps you informed of any unexpected maintenance needs. Jeff is easy to talk with and explains maintenance needs and repairs in easy terms. Jeff reminds you of when the next service is due and what to expect. Jeff goes out of his way to make the experience a pleasant and easy one.
As always, Evan was prompt, efficiane and courteous. He does a wonderful job for them. This is my new home!
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