Danvers >Special Trade Contractors > Cranney Companies
10 Rainbow Ter, Danvers, MA | Directions 0192342.548449 -70.922844
Exceeded Expectations – To Whom It May Concern:
My name is Jason Voci, and I was a recent customer of The Cranney Companies. I was referred to your company by a friend who had a very positive experience with your company, and I would like to share mine with you at this time.
I contacted your company for assistance with an A/C unit that was not functioning properly. The technician you dispatched to my home, Jason Moorse, not only fixed the problem but he also went above and beyond what I feel his responsibilities were. Once he had determined the problem, and made the necessary repairs, he took the time to check my second A/C unit prior to leaving. It was at this time that he found a serious issue with the second unit that would have resulted in me having to replace the entire motor; he helped me fix this issue in which prevented any further damage. I would estimate that Jason spent an additional 20-30 minutes educating me about this unit and what I would need to do to make sure I did not have any serious problems with it. Jason was extremely informative and showed the utmost professionalism the entire time he was in my home.
As a business owner, I value the feedback I received from a satisfied customer, so I wanted to take a moment of my time to express my appreciation for your services and staff. As a result of my positive experience with The Cranney Companies, you have gained a client for life. I strongly recommend to anyone looking for a company to help with all services required with owning a home, to look no further and contact your company. Thank you!
Elite Financial Services, Inc.
999 Broadway, Suite 200
Saugus, MA 01906
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