4391 Canal Street, Grandville, MI | Directions 4941842.884935 -85.771620
M-Sa 7am-9pm, Su Closed
Aspen Dental provides a wide range of dental services, from preventive care to general dentistry to restoration. Our team of dedicated dentists and professionals is committed to providing comprehensive care that patients can afford, and works hard to make every visit as comfortable as possible. Denture patients can choose from seven styles of full and partial dentures, giving them more options than are available at traditional dental practices. Plus, our on-site denture lab means quick turnaround for denture repairs, relines or adjustments. And thanks to our convenient locations and extended office hours, including evenings and select Saturdays, scheduling an appointment is easy! Call today and let us help you find your smile! You can schedule your appointment by phone Monday - Friday, 7am - 10 pm EST, and Saturday from 7am - 9pm EST. Or visit us online at www.AspenDental.com to schedule an appointment. Walk-in patients and emergencies are welcome.
STAY AWAY! Could almost guarantee that ANY positive review was planted by an employee of Aspen OR someone who could care less in the actual quality of the dentistry performed and all they care about is the cost of Aspens so called "fixes". Office staff was rude, the dental assistants were the unfriendly and the least helpful of anyone I have ever come across in any type of medical field, or customer service, for that matter. I can say that the dentists were friendly, however I liken them to meatball surgeons during the war as their quality leaves A LOT to be desired. I originally went into Aspen as I had to have 3 teeth removed, a partial denture made and then 4-5 cavities filled. It has only been 6 months or so and I have already had to have ALL of the cavity fillings redone, my current dentist could not believe the shady work that had been done. The tooth extractions went relatively well, however the partial denture procedure has been a NIGHTMARE! The first plate that was made fit so terrible that when I went in the day after the tooth extraction to pick up the denture a 2nd plate was immediately started. In getting fitted for the 2nd plate, the fitting mold pulled out my clots and I got dry socket. The 2nd plate was not much better than the first. It did actually fit into my mouth, unlike the first, however the dentist had to drill off portions of the plate just for me to be able to close my mouth properly. On top of this, there were huge gaps between the "denture" teeth and my real teeth so they needed to take my plate back to "add" material to one of the denture teeth. Uping my visits to 4 over the span of 3 days. Once the dental office had completed their patchwork on my denture plate, it was still mortifying to actually speak to anyone. The plate fit poorly, it randomly falls out at inopportune times, there is a gap between the roof of my mouth and the top of the denture plate making me sound like a 13 year old girl with her first retainer. All of these concerns were vocalized to the dentist and his response was not to worry as it was only a temporary plate and I would only have to wear it for 6-12 months. Oh really?!?! Is that all? He suggested using fixadent to hold the plate in my mouth, which it did, however there was still the gap on the top causing the odd speaking AND even with that the plate would still come out when eating due to the entire apparatus being cattywampus and when I would chew on the left side of my mouth the right side of the plate would pull down and when I chewed on the right side of my mouth the left side of the plate would pull down. Please, please do not ignore the bad reviews like I did and save yourself the headache and LOTS of $$$ in the long run. Even though they are cheap you end up having to have everything done twice.
And to my friends at Aspen, if you ever do read this and/or respond to my concerns (since you never did via your website) I will be contacting the BBB!
Once again great service, and very friendly staff. Teeth are looking, and feeling so much better than before
My husband went there to get dental work done and he had false teeth in the front from a child hood accident and on of the teeth need to be tightened again and when came ti hygenist pulled the tooth off and he walked around for a month with just a post hanging in his mouth and when the temp tooth came in she glued so much of it on when it came time to put the false on back on she couldn't get the other off and pulled post out of mouth and said oh well and now due to them he has no post still as we can't afford that. They should pay for it. Even the dentist Dr. Peters said that she shouldn't of put so much glue on and seemed irritated by it and the fact she stated well the patient tomorrow is going to have the same problem. I want them to be responsible for this and pay for this to get fixed. Horrible service there.
Had my teeth whitened "Zoom" by the hygienist in Grandville. 7 Shades Whiter!!! Thanks Laura!
The Grandville location has great staff who really take their time and listen. Dr. Peters has a great chair side manner and puts you at ease.
Great staff at the Grandville location. Victoria was excellent with answering all my questions and very friendly.
I will never go here again. The manager Victoria was nice at first but as yesterday shes extremely unprofessional. I've left five different messages for her in the last two days to call me back and she never does. Aspen Dental owes me 100 dollars and has for a week and she wont even call me back. That is just what i have to say about her, Aspen itself is a scam. They try to sell you a prescription toothbrush that you dont even need and that is 160 dollars. At first it seems great but its all too good to be true.
Do not go to Aspen Dental Grandville, MI location. I do not recommend this location to anyone. Let the buyer beware.
My complaint had to go to all the way to Aspen Regional Manager, David, in NYC, because their office manager in Grandville, Michigan, Victoria, is very incompetent. She missed filing the necessary claims with my insurance company in a timely fashion. She made excuses and also even had the nerve to lie that she had been trying to contact my insurance company as there was a "problem" filing the claim.
It turned out that she never submitted the claim, per the Regional Manager. There was no record of it. After speaking to the Regional Manager, David was able to submit the claim to my insurance company after 5 minutes. He repeatedly apologized on Victoria's incompetence. I could not believe why Victoria could not file the claim in a 5 month period (July 2012 to Nov 2012) when David was able to do it in 5 minutes. I had my insurance active all along....insurance that I did not need.
As a result, I had to pay hundreds of dollars to extend my insurance in the USA that I did not need. I was just diligent in making sure that my claim is paid. I made sure to tell Aspen Patient Satisfaction Line that I did not need this insurance as I now live in Canada. I asked why I had to chase Victoria to pay my fees. Unbelievable.
Please email me and I will email you the communication I have with Aspen Dental. Bottom line- Avoid like the plague.
Went & had a check-up& cleaning. Great place & they fit me in fast. They worked with my busy school schedule. Everyone is very friendly at the Grandville location
Great staff! Great atmosphere and exceptional attention towards a new patient. Thank you Grandville Aspen team.
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