Dentists >Gesica Horn, DDS
400 Village Center Dr Ste 100, North Oaks, MN | Directions 5512745.081384 -93.115972
Mon-Wed 7am to 4pm Thurs 7am to 3pm
Neighborhoods: Arden Hills - Shoreview
When it comes to choosing a dentist a lot of things should come into consideration and although the exact criteria may differ from person to person more than likely a few things are most important, one of which for me is value. I understand that location is also important as well as a clean, well organized, sanitary office of which Serene Oaks most definitely has, but so do a lot of other places which brings me to my motivation for writing this review. I chose Serene Oaks Dental after seeing an On Screen Advertisement for Dr. Horn at the White Bear Township theatre and after visiting the office and having my initial screening done and treatment plan laid out I was very happy. It is only after the work was completed and $1,000's of dollars were paid that I was let down by defective restorations and excuses that I was compelled to write this review. I have numerous crowns that were done by various dentists in offices ranging from the University of Minnesota Dental School to Serene Oaks Dental and the only one that I have had any issues with is the one completed by Serene Oaks Dental using Cerak Technology. I have crowns that have been in my mouth for 20 years with no problems but in less then 5 years the Cerak crown placed by Serene Oaks Dental has suffered a Buccal Fracture. The worst part about it is that I was assured by Dr. Horn that this type of crown was just as durable and long lasting as the typical lab created type. However, after calling the office to explain my unfortunate problem I was told they only stand behind their restorations for "a year or two" and only if you remain a patient of theirs. It is with that response that my dismay and disgust has prompted me to write this so that no one else is duped by this fancy office into having expensive restorations done that are lacking in strength and will fail in a shorter period of time and will not be supported by the office that performed the work. I urge you to check around as a single crown cost is in excess of $1,200 and there are reputable dental offices that will stand behind their restorations for a period of 5 years regardless of where you choose to go for your dental health following the restoration!
DO NOT USE THIS DENTIST!
Not Serene for Kids!!! – My children were traumatized by their experiences at this dental office. For three years they tried to force my son with a terrible gag reflex into x-rays. He threw up and they still forced the isssue each visit. Finally at age 6, I said enough! He now hates the thought of the dentist.
My son was also a thumb sucker. He was unaware of his habit and only realized he did it when he woke up in the morning with a wrinkled thumb. They told him if he didn't stop they'd have to do surgery to fix his mouth. Who tells a kid that?!
We are now finding a different dental office. I only wish I chose this for us sooner.
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