Riverton >Roofing & Siding > Mountainland Exteriors
3035 Lastrada Way, Riverton, UT | Directions 8406540.518828 -111.964158
Great product. Terrible customer service. It took weeks and weeks to get anything scheduled. I had to track them down, call after call to get anything done. They promised deadlines that never happened. Like I said, the windows are fine, installer was fine but I have 4 more windows in my house that need to be replaced and I will not go with them simply to avoid the headache.
Ok--I can't say enough good things about this company! BEST EXPERIENCE WITH CONTRACTORS I'VE EVER HAD!!!! If I had only known about this company when we built our house I wouldn't have had to get my windows replaced less than 5 years later. I was skeptical about replacing my windows in winter but the experience couldn't have been quicker or more pain free. Our new windows are SO MUCH BETTER than our old (albeit not that old) windows. I ABSOLUTELY recommend this company! (in fact I already have and our neighbors down the street are getting their windows from them too) Do yourself a favor and go with Mountainland Exteriors. They were AWESOME!!!
I realized that I was only writing reviews online when I had a negative experience. I've decided to stop that trend and tell people about the truly awesome people out there. I had Mountainland Exteriors do my basement windows and I was very very happy with the result. I got four bids and went with Mountainland Exteriors for the combined values of low price, great warranty, financing options, and professionalism of the company. I ABSOLUTELY recommend this company! Don't listen to the bad reviewers-- no idea what their problem is but I bet it has nothing to do with the company.
My name is Randy and my wife and I are the business owners for Mountainland Exteriors. I was pained to see Jeremy S. has written such a review for our company especially given the circumstances of our canceling and letting him out of a contract wherein we took the hit. Jeremy S. signed a contract and elected to cancel (after the allotted time to cancel) and after we had purchased the material-- I simply informed him of the 20 % cancellation fee. Because of his hardship I let him out of the contract with no penalty and he still had the nerve to write this complaint. I guess sometimes you can't win--we try our best to please everyone and when you give a customer a break that you think would have made him happy he still does this. We are hurt and disappointed but what can you do. As for the rest of his rantings, I'm not sure where all that is coming from. You are welcome to call the BBB for our past work or call us for references on our work. We are happy to answer any questions you might have. (801) 446-7266
Absolute horrible business ethics. I was pressured into signing a contract to "see if I qualify for 0% interest" After 3 weeks of hearing nothing back I got another estimate for almost half price. I told Randy I wasn't impressed with their customer service and he told me I couldn't break the contract since they had already ordered the siding. I don't know how he could do that, because we didn't pick colors. He then continued to mislead and "educate me" about how he can put a lein on my house for 20% of the contract. This is customer srevice?! I'm not impressed and I don't take well to being bullied into business. Why would I want to do business with some one who just threatened to take me to court? His website says he is rated "A" with the BBB. I checked and he's not registered with the BBB. I'm glad he is not doing any work on my house. I can't imagine what a nightmare it would be to have him uphold his "exceptional warranty".
They did a great job. The people who came were outstanding. For those of you who might think otherwise, you just need to understand Randy. He is a good man and wants to do a good job. Help him by getting everything in writing and being willing to communicate. He may assume you already know everything. Call or email and he will respond. The good job is worth a few emails or calls to secure an understanding. We're very satisfied!
AWESOME COMPANY!!!! My wife and I had them redo our roof and they were awesome! Love their speed, price, and professionalism
Abominable service. After three years our work is still not completed. We will be taking our claim to the Better Business Bureau and an attorney. This is a dishonest, poorly run company that I couldn't recommend in the slightest.
Very Satisfied – We had Mountainland Exteriors do our roof. I was very impressed with their installers. Randy was great to work with and everything he promised they delivered on... I usually dont take the time to do a review but this company deserved a high rating... I would highly recommend them.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Mountainland Exteriors on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.