Missoula >Automotive Repair > Rick's Auto Body
2008 W Broadway St, Missoula, MT | Directions 5980846.883139 -114.023665
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Very helpful all around. I appreciate their professionalism and willingness to provide great service. Everyone was excellent and I would be happy to give them my business again.
Rick's Auto Body has been the worse car experience I have ever had and its not even done yet. Long story short DO NOT TAKE YOUR CAR HERE.
My car has been in for 3 full weeks. They ordered the wrong hood 3 different times then when the right one came in they let it sit there the whole day and didn't do anything with it; their excuse was we had other cars to get out the door today. When I asked how many had been in for 3 weeks they didn't give me an answer. Once they finally had the right hood, got it painted and on the car they said I needed a new airbag system and that it was going to take another 4-7 days. When I asked why they just now found out they said the car had to be put together for them to know. At this point this has been more then a significant road bump in my car world and I am now considering taking legal action as I am now likely to miss work and school because of their laziness. After reading this I hope that you do not take your car here as I would not want anyone to go through the situation I have been in for the past 3 weeks.
My daughter backed my car into a dumpster after pulling out of a driveway at a home she was babysitting. Although she claimed to have been going only “5 miles per hour, tops” it left a huge dent in my trunk and chipped the plastic off the light cover in the back. Also, my poor Civic emblem was only a Civ now. I guess the “ic” fell off the ground but my daughter picked it up. I took it to Rick’s Auto Body to see what they could do. I dropped off my car on a Tuesday, and by that Thursday afternoon they said it was ready. I couldn’t believe it. There was absolutely nothing wrong with my car, it was like new. The paint was flawless, and they even replaced the Civic emblem. Great job, and will come back for any other needs, but hopefully not.
Had my car body work fixed here, it was all a smooth process, everything under one roof was cool too. When I got the car back it was like I never wrecked it, except for a headlight blemish. I pointed it out and they fixed it right then. Very pleased with the work. Their work and service is top notch.
I've dealt with Rick before and will always gladly go to his shop. Great work every time.
Their work quality is great. Easily the best auto body shop in town!
Rick's was outstanding! Great communication and right on time! They kept me informed at every turn and they got everything done right on schedule. I have never had service this good!
It was ready earlier than expected. They helped me through the process and they were great in helping me and always let me know what’s going on. They called me with updates and are very wise and intuitive.
They are ethical and courteous. They are excellent workers and my repairs are done on time.
My doctor couldn't take better care of me than Rick's did. I feel like it should have been more expensive for the job done because it was flawless!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Rick's Auto Body on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.