756 Brownsville Rd, Pittsburgh, PA | Directions 15210-236040.408476 -79.991374
I was absolutely amazed at the experience I had with roto- rooter.
I called them because I had water leaking from the upstairs bathroom toilet when I flushed the toilet. I had multiple plumbers come and tell me that it was frozen, and that I had to let nature take its course. I was beyond frustrated, and I decided to call roto- rooter, which was the best thing I did.
J.T. was the first person to come to my house and assess the situation. He was determined to figure out what was going on. He was at my house for hours and never gave up. He was great to work with. We then decided to go with the camera snake to a diagnosis, which is when I met Ryan. Ryan was very professional, and was there to answer questions every step of my experience with Roto-rooter. We finally figured out that one of my pipes were broken. Les was able to come and take care of the pipes and replace the old with new plastic pipes. Les was very professional and neat about the job. He did not leave anything behind after he was done.
Overall, this company was great! I would definitely recommend it to my family or friends in the future.
I was very pleased with the whole experience when I called regarding a plugged drain in our washing machine tub.
The lady who answered the phone was polite and efficient and gave me a time frame when someone would come to help. I got a call back saying it would be a little later than planned and she would call again. The second call came shortly after that and I was told that Bill would be here in 30-40 minutes. He arrived in about 15 minutes after the call.
Bill was very courteous and efficient. He determined the problem quickly and had all the equipment he needed to fix it. He made suggestions for preventing future problems.
Overall, I am very happy with the timeliness of the service and the quality of the service.
Had an plumbing backup in my basement, called Roto Rooter and was surprised to not only have a service man out the next morning but he was so helpful clean and knowledgeable. The lady I spoke with on the phone was so nice. From start to finish I was very pleased with everything (price was much lower than I was expecting too). Thank you Roto-Rooter.
I had a water pressure reducing valve installed today by service technician Chris Provenzo. He was on time, courteous, explained all the costs ahead of time. He did an excellent, professional job. He instructed me as to how the valve works, and made sure I was satisfied with the water pressure before he completed the job. He did a thorough job of cleaning up after the job was completed. I have used Roto-Rooters service before, and will continue to do so for all future plumbing needs. It is so refreshing in this day and age to work with a company that has competent employees and truly understands how to treat is customers.
Excellent customer service. Patrick #2595 came to our home and after a quick discussion about the problem wen to work. It was not a easy clog to get loose. But he kept at it. I had another company come out ($99 dollar clean out) last year and the service was so poor I decided to buy my own auger. We last night my auger(cheap) broke. I called RotorRooter and they came out in less than 12 hours and got my drains going again. Thanks Patrick for your service and timely response. You get what you pay for and Rotor Rooter has never let me down.
Excellent service!!! We live in the Brookline area and Jordan tech number #1523 came out on one of the coldest days of the year and unclogged our drain. He was very quick and efficent!!! Customer service was excellent as well. They kept in contact with us so we knew when he would be arriving.
Excellent service. The technician was friendly, polite and explained everything in detail. In our case it happens the problem was really with the main sewer line - the technician wrote everything down so that it can be reported to the Township and offered to speak with the Townsihp directly. I highly recommend Roto-Rooter!
I had a plumber come out yesterday to fix a sewer pipe that had burst in the house. The plumber Dan did an amazing job even getting the job started before the contractor crew showed up. Dan was great at keeping in contact to let us know when he would be coming and even kept in contact with the contractor to make sure they would be here in a timely manner. I would call Roto-Rooter any time I needed plumbing services. Very pleased!! Thank you Dan!!
Their plumber, Bill, did a wonderful job of fixing a leaking hot water faucet. He worked quickly and efficiently. I would call Roto-Rooter again the next time we need a plumber.
Great customer service, they could meet me in my house in Brookline at a time that was good for me. The technician was on time, polite, and was careful to be clean in my house. What I couldn't do for 2 days by myself to clear the clog, roto rooter got done in about 30 minutes. And the service comes with a 6 month warranty.
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