Dentists >Village Smiles Dentistry and Orthodontics
190 E Stacy Rd Bldg 300 Ste 314, Allen, TX | Directions 7500233.1301 -96.6549
M 8am-5pm, Tu 9am-6pm, W-Th 8am-5pm, F 7am-3pm, Sa-Su Closed
I do not recommend this office for Orthodontics. My daughter has been in braces with this office for two years so we have had a lot contact and experience with this office. The staff is rude when you speak to them on the phone. 50% of the time they call and change scheduled appointments. There is not an orthodontist in the office every day. Maybe 1X per week there is an orthodontist available so this really limits scheduling and when they call and change appointments at the last minute, getting a new one is very difficult.
My daughter has been under the care of at least 3 maybe 4 different orthodontists in the past two years at this office. None of the orthodontists agreed with the previous orthodontist about which approach to straighten her teeth. The 1st orthodontist put her in a tongue thrusting devise but we soon found out that was not needed so it had to be removed. I could go on and on about the poor level of care we have received.
She is finally getting her braces off and again they call and postpone the appointment 1 day prior with many different excuses. This office is very poorly managed.
If you decide to go to this office proceed at your own risk......
Great service, got me in at a moments notice and made me feel like a VIP
HEADS UP PEOPLE........BE VERY AFRAID – You better be careful if you choose to deal with this practice. It is a "mill" and is among dozens of offices owned by a corporate entity in California. Money is the name of the game and surprises await you. Read the Google reviews and learn more: much more. As they used to say on an old cop T.V. show, "Be careful out there" "To be warned is to be informed"
Very poor service – This place is not for a busy person !
On 1st day of my appotment I have to wait for 2 hours just for exam !
Then I made an appointment for cleaning .I took half day off from my work thinking about their service quality . But this time they cancled the appointment on that morning and asked me for a re-schedule . Then I again re-schedule it with all re-scheduling of m y meetings . Unfortunately again they want me to re-schedule . From my insurance i could only once choose my dentist in a year !. So there is no way that I could change my dentist now without paying extra money . So I will advise everyone not to go there if you can work with all this re-scheduling
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