51 U S Hwy 206 Suite 107, Augusta, NJ | Directions 0782241.119014 -74.717469
Mon 8:00-17:00, Tue 8:00-17:00, Wed 8:00-17:00, Thu 8:00-17:00, Fri 8:00-17:00, Sat 8:00-17:00, Sun closed
I've used Delicato Transport now not one but two different times because of their dependable, trustworthy and friendly service. They moved many of my family heirlooms and antique furniture in and out of my four-story brownstone in Hoboken with plaster walls, ornate railings, tight staircases etc. and both my furniture and home remained unscathed (they were not easy jobs!). This compelled me to write about my positive experience - I have recommended them to friends and family for years and will continue to do so! They have been around for a long time and are much-deserving of their positive reputation.
Response by Delicato Transport, LLC: Delicato Transport Moving and Storage has dozens of reviews all at 4 or 5 stars and has been in business for 9 years. We have a A+ rating with the BBB and thousands of satisfied customers. This reviewer did have some damage on her move unfortunately but when we attempted to make repairs and provide compensation she declined and decided to sue us. When she lost and was awarded the compensation that I had offered because it was fair and equitable she was dissatisfied and has written this review out of frustration. Sometime things happen on a move but we always do everything in our power to satisfy our customers.
Delicato Movers damaged half of my furniture and the actual amount of time it took was nearly double the estimate. The movers willfully covered up the destruction of two bookcases; one with movers’ tape to conceal cracks and another piece I discovered smashed in a dumpster where my furniture was unloaded from the truck. Another piece of furniture went missing altogether without any explanation. The Delicato Service Contract was not even followed appropriately (i.e. mattresses were not covered with plastic, resulting in holes & dirt stains; furniture not protected with blankets resulting in extensive scratches).
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