3508 E Charleston Blvd, Las Vegas, NV | Directions 8910436.158696 -115.098260
Neighborhoods: Las Vegas
Super thanks go out to ‘Ideal Services’ for first doing a smooth garbage disposal change out and then switching out my soft water system with a Halo whole house filtration solution. These were flawless professional installations by two outstanding technicians, Beau & Frank and I am thrilled with the results.
I couldn't be happier with this company. We had them out to our house after a local handyman service came in and made a mess of our game room. We were remodeling the room and wanted new lighting and a wet bar. Speaking from experience if you want something done right, hire a contractor and I highly recommend DEAL SERVICES! And NOT a "handyman" they are "technically" allowed to perform work in your home but they're not actually licensed contractors so holding them accountable is nearly impossible.
IDEAL SERVICES came out looked at the job, gave us a very reasonable bid to not only undo what the handyman had done but to then complete the job. We had a really expensive light going over our pool table and had bought a bar but needed the plumbing to make it work! They handled it like the pros that they are and my husband can't be happier with his man cave!!
Honest and Efficient. In the beginning I used this company because they were sent by my home warranty company for my hot water heater. After dealing with their friendly office staff and then their technician I discovered they not only handle plumbing but all the other household things you would need serviced or repaired. I have since had them install ceiling fans in my living room and dining room, both of which have vaulted ceilings and I was told by several other companies it was impossible to put fans there. We've had three different technicians to our home, one for plumbing, one for electrical and most recently had one out to check our a/c unit before the summer heat comes on. We could not be happier with this company and definitely recommend them to all we know. And they even put booties over their shoes before they come in my home!!
This company was sent to my home by American Home Shield, a home warranty company. We had a problem with water leaking from an upstairs bathtub which damaged the sheetrock below in the living room. The first plumber Ideal sent said the problem was the faucet leaking behind the tile. He was here about a half hour and said the problem was fixed, and didn't bother to test. Under the warranty, any damaged caused by the leak is my responsibility to fix. Initial damage was appx. $200 to re-texture and paint the damaged sheetrock. After the first plumber from Ideal left, the tub was used again and continued to leak, further damaging the sheetrock. Estimate to repair now is over $1,000. Ideal Services ms-diagnosed the problem, didn't test to see if it was solved, and I'm responsible for a $1,000 repair bill instead of $200. Ideal Services refused to waive the $125 I paid them upon their first visit. I recommend no one use Ideal Services as they do not return phone calls and do not take responsibility for their mistakes.
Ideal Services "hoses" customer. – My water heater went bust and needed to be replaced. I have a home warranty thru Old Republic which I love, I called them and they had Ideal Services call me, made an appt, the tech came and talked to the Old Republic service person. Apparently all the charges for replacing the water heater would be covered under the warranty except for a "rerouting charge" for the pressure relief valve that turned out to be $140. For that kind of money and "rerouting" I thought quite a substantial job was involved so I agreed to pay it out of pocket. After the job was done I asked the tech where was the "rerouting". He showed me the pressure relief valve on top of the water heater (the new water heater had it on top instead of on the right side off center on my old one. Mind you, they have to change the copper valves every time they installed a new water heater so the job had to be done but the location of the valve was different. In other words there was no "rerouting" involved just a change of location of the valve. I asked him if this charge was excessive and he told me that is what the company is asking him to charge. I called the office manager this a.m to contest this charge and her response was this is what it is and "have a nice day".
Naturally, I am not happy about paying $140. for a simple 18" copper hose so please beware of these charges.
Please e-mail me your comments and opinions on this company, especially if you have been "hosed".
Happy Customer – Had some electrical issues at our house, Jose came out & got everything all fixed up. We were also interested in having some outdoor lighting done in our backyard, he gave us a couple different ideas and once we agreed on one he wrote us up a bid even though that wasn't what our appointment was for. We've since had him back and had the lighting done and are happily enjoying this cool weather in our backyard.
Great Company – We used these guys this year for our annual ac check up, our daughter has severe allergies so every year we have our units checked, filters replaced etc. We have used a few different companies over the years, we will be using Ideal Services from here on out. The technician was clean, professional and friendly.
Awesome – We have used them a couple of time for our investment properties. The tech.s are professional and do great work.
We will contiune to use them.
Ideal Services=Super Services – Had a problem with our heater last weekend when it got so cold again and discovered Ideal Services through our home warranty company. We were so impressed that even calling on a weekend we received a call from their office and had a technician arrive at our home within hours. Ramon was professional and polite and had our family comfortably warm in no time. We also learned they service electrical and plumbing so we will be using them as our one stop shop!
Wonderful – I called Ideal Services to give us a bid on our bathroom remodel based on a review I read about another customer being so happy with their bathroom remodel done with them.
Our bathroom remodel is now finished and fantastic! The men who worked the job were very polite and professional and cleaned up not only after the job was completed, but also straightened up at the end of each day and gave us their cell phone numbers just in case we had any questions or problems. We love our bathroom and are so happy we went with Ideal Services.
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