5333 Hickory Hollow Pkwy, Antioch, TN | Directions 3701336.045747 -86.654050
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
I AM VERY DISAPPOINTED WITH THE SERVICE I RECEIVED – I am so disappointed with the service i just received at this Freeland Chevrolet Dealership. They took full advantage of me and had absolutely no remorse for it. I had my car repaired at the beginning of November 2010. It wouldn't start so I decided to take it to this dealership prayerfully thinking this was a company with integrity and would not try to take advantage of me. Boy was I wrong. They charged me extra for all types of labor but I just went ahead and payed the bill thinking and believing that they took care of the problem correctly and I would not have any more problems with my car not starting. Low and behold just four weeks later I was stranded in the middle of the night, in the freezing cold weather, on a dark and lonely street. Why??? Because my car would not start. I once again was stuck stranded with the same issue. Now I had to pay to have my car towed again. I took my vehicle back to this same dealership (the Freeland Chevrolet on Hickory Hollow Parkway in Antioch, TN 37013) because I was trusting that they would correctly fix the issue this time around and I would be on my marry little way. I was so mistaken, not only did they make me wait until the next day before they would even look at the car (aaahhh, such an inconvenience) but they also told me that now I need another new part (which they charge an arm and a leg for of course). I thought they fixed the problem when they charged me for new parts just weeks ago. They told me there was nothing they could do to compensate me....they could have at least given me a break on the labor costs seeing as though they had just worked on my car a couple weeks ago. They took full advantage of me and now I am outraged. I can not believe a company would operate in such a way. Shame on them. I am so disappointed with the Freeland Chevrolet on Hickory Hollow Prkway in Antioch, TN. I would not recommend them to anyone I know, not even to my worst enemy. They have just lost a customer.
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