6970 Moores Ln, Brentwood, TN | Directions 3702735.973191 -86.831401
DON'T DO IT!! With so many great salons to choose from, choose anyone other than Adelas if you're looking for friendly service with people who care! AND if you purchased a Groupon, be prepared to be treated RUDELY!
I purchased a Groupon in July 2011 for a pedicure, the service was not bad but not great. So recently, Jan 2014, I noticed Adelas was offering another Groupon for a mani/pedi & had hired a new girl - since I've been looking for a "go to girl" for my mani-pedi, I thought I'd give her a try. When trying to make an appt, it took several calls, I left voice mails asking for a call back to schedule an appointment - never received a call back. on my 4th call, I finally reached a real person & was able to make an appt. (He was however, a very unfriendly man, who said his name was Roy & told me he was the owner of the salon.)
The morning before my appt, after waking up with the flu, I called to reschedule & "Roy" informed me they would not honor my groupon for the full amount because they require a 24 hour cancellation notice. So, I'm calling the DAY BEFORE at 10am - my appt time was 8am the next morning... only 22 HOURS notice -REALLY??!! I told him I would just plan to call Groupon & have my money refunded if Adelas was not going to honor the Groupon. ( I can understand if I had called the day of or even the evening before my appt but this was ridiculous!) "Roy's" response was, "Perfect! That will be great!" He told me because I had purchased a Groupon in 2011, I wasn't even a real customer & then hung up on me.
I did complain to Groupon & they were very nice as always & promptly refunded my money. The only thing that might have given me a little more satisfaction is keeping my appointment so I could go in & cough all over "Roy" hopefully spreading "the flu crud" to this delightful little man!
I don't know if Roy is actually the owner, ( I thought Adela was) a co-owner or maybe Adela's husband but whoever he is, he is doing Adela's business a HUGE disservice! Adela, if you're going to keep him on your payroll, you might think about moving "Mr. People Person" to the stockroom as to not continue to drive away your clientele.
And hey, if you don't like people who buy the Groupons, maybe your business shouldn't be offering them!
Absolutely loved this salon:))!! It was a very clean salon and friendly atmosphere. Ali did my daughter's partial highlight and a layered cut. It looked awesome and the color looked rich! Next I went to receive a pedicure, and it amazing and mine lasted for about 1.5 months. Then Adela did my partial balayage and I fell in love. She is amazing!!! Lastly, I did my bikini with Marlene and she is very quick and neat! Great salon! Highly recommend going!
Never looked so GREAT! – I fell in love with my first visit!
I went to Adela’s to get a partial updo, makeup, mani and pedi for my wedding. I could not have walked out of there more beautiful. The aesthetician was genius with my makeup. Adela had an amazing amount of talent and was able to handle my hair with ease. My hair has always been difficult but she handled it like there was no problem at all! I went in with plain finger and toe nails, but came out with works of art. I cannot praise them enough! The look they helped me achieve brought tears to my new husband’s eyes.
Three of my bridesmaids also had their hair done at Adela’s. They were all so beautiful that I wanted to cry for joy. We had our hair done by a total of three people and everyone walked out happy and gorgeous.
The salon was neat and clean, with a very relaxing atmosphere. The staff was professional and personable. Everyone was friendly and focused on customer service.
All in all, for one of the most nervous and stressful days of my life, Adela’s helped keep me calm and collected. They made things so much easier for me.
Every person who walked in looked nice, but walking out they were gorgeous!
Best salon/spa around!!! – I have been coming to Adela's since they first opened. I followed the aesthetician there from another salon. I now use all their services (facials, waxing, nails, hair cut/color, massage). I love this place and would not go anywhere else. I was initially afraid to use additional services there simply because - what if I didn't like it - I will always want to keep this aesthetician and would feel uncomfortable walking in and seeing the other staff if I didn't like them. I finally decided to give it a try - and I am so glad I did. This is my one and only salon for everything!!!!!!
5 STAR EXPERIENCE AT ADELAS! – I bought a GROUP-ON, I thought I would get okay results....but I was hugely wrong! The A-Team was wonderful; caring for the clients and the clients needs! My hairstylist, Kayla Ramage, was truly dedicated to my opinions and concerns! She knew exactly what I wanted, and gave me the best blow out! I had a little money left over and wanted a brow wax. My brows were bushy....and Nicole gave me the best brow wax...shaped and thinned perfectly! An AMAZING EXPERIENCE!
MAGNIFICENT SALON AND SPA!! 5 STAR!!!! – I've moved from salon to salon, but since I've moved to Adela's Color Salon and Spa I've been attached. The first step I took in....I was amazed by the MoroccanOil, Loreal Professional, Mirabella, and Image! This salon has the best atmosphere...filled with the best dynamic A-Team! I wanted my hair to be black, and Adela suggested a very dark brown with a cast of red....My oh my, my hair was amazing, The richness and shine...it was the best coloring job I've ever received! Yelena, gave me the best, best pedicure, splendid results. Definitely a run, dont' walk!
Brentwood's Best COLOR SALON! – When I first moved to Brentwood, TN, someone recommend me due to the fact I have LOTS AND LOTS of hair. Adela did not due only a phenomenal job, but had the strength to perform the best blow out ever! For the last 10 years, I get my hair styled once a week by her....it's not surprised that she grew her salon....I get my shellac mani and pedi, massages, and facials! FYI Nicole is the best eye brow waxer!! Adela is a one stop shop now!
Amazing Service! – I got a mani/pedi today by Bolor and it was the best nail experience I have ever had. She was not rushed at all and took her time to make it look perfect. She was so nice and personal. I will definitely be going back!
TERRIBLE SERVICE!!!!!!!!! – I would not wish this place on my worst enemy!! The staff is so rude !!!
Love Aly!!! – I was in search of a new place to get my hair cut and highlighted as I had been driving a VERY long way before. My husband also needed a trim and so I did a little research and ran across Adela's on CitySearch. When I got to the salon I was early, but Aly managed to get me in before my scheduled time and she did a GREAT job on my hair! She spent nearly 4 hours getting it back to "normal" from where I had gotten bad highlights before and trimmed my hubby's hair while I was processing even though we were the last clients of the night. She also gave me a hair cut that makes my very fine hair look fuller and fall perfectly! I will definitely be back to see Aly and get my hair done by her perfectionist self again! I had a full highlight, cut, style and my husband's haircut and it was super reasonable! It actually cost less than I had paid for just a basic color and hackjob for just MY hair at another "top" salon. Love it!
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