2615 Medical Center Pkwy, Murfreesboro, TN | Directions 3712935.859221 -86.444621
Went here with my mother thinking it would be like the Lascassas location (which we love), BIG MISTAKE.
Their massage chairs have broken remotes, so its auto-or-nothing. They don't wrap your feet in plastic and let the lotion sink in, they just rub really hard and hope for the best. They don't soak your nails in warm water before filing them. They don't offer you water or wine.
My mother brought in her own specialty nailpolish after a toe injury, her technician spent most of the time telling her that he knows more about nail polish, and she should do more research. It's one thing to offer another product, it's another thing to tell a customer they're wrong. He then filed her nails both ways (major nail no-no).
My technician answered her phone and talked for a few minutes while doing my feet. She stopped between hands to watch a video on a coworkers phone. When I bumped my freshly painted thumb mid-manicure she scolded me and called me clumsy, because it took her an extra 30 seconds to put on a new coat.
I was placed at the only un-padded chair in the completely vacant drying area, and was told after 20 minutes that I was done. HALF OF MY NAILS SMUGED WITHIN 30 MINUTES OF LEAVING.
It was 2pm on a Friday and they weren't busy, but they acted like they were doing me a favor for doing their jobs. They wasted my time, my money, and made me feel uncomfortable the entire time.
Go to Lascassas or go somewhere else, DO NOT GO HERE.
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