Avon >Massage > Massage Envy
10960 E Us Highway 36, Avon, IN | Directions 4612339.763703 -86.328785
I had the most amazing experience at this spa. Everyone was so over-the-top friendly, unlike many spas I've been to in the past. I had one of the best massages ever followed by an out-of this-world facial. And the best part is the price is so reasonable. I just had to become a member so I can frequent this facility. Kudos to the entire staff for making my day so stress-free.
They do a great job here. Very professional and courteous service. I've had 3 different masseuses and all were fantastic. You can be sure you are getting an experienced, certified person to get the aches and pains out of your body. The rooms are very warm and comfortable. And the rates are very reasonable.
Poor Management – The massage therapists are out of this world! They have a wonderful variety of deep tissue to relaxation choices. The esthetician's are different. 1st reccommended 1 set of products. 2nd reccommended a different set of products and misdiagnosed me with rosacea - went to doctor and learned of this misdiagnosis. 3rd esthetician said one of the three prods. the 2nd esthetician reccommended I use daily was way too harsh to use daily. So just roll the dice here is my best advice. The misdiagnosed products were 100 % satisfaction guaranteed, so I returned them and management is still giving me the run around. I was in the store, the mgr. was too busy to even come to the counter to see me, she was woking on a "project". I was told by a worker she would call me that evening and she did not. I could not even get an official receipt for the prods. only a hand written note for my credit which still has NOT been applied. The mgr. apologized for all the mishaps including when her clerk told me I had to have my massage before facial because I would not want my clean face on their dirty tables...HUH? I've gotten nothing but the run around being told first the mgr. had to give credit , then she said the owner had to give the credit (yes, on the 100% satisfaction guaranteed products that were misdiagnosed by their esthetician). I have spent over $500 in the last 8 months at this shop. I say "please use the utmost caution when visiting this salon. Through all of this, the owner has not been availalbe. I may end up filing with the BBB, Atty General, or file a small claims suit, Sad it had to come to this when I enjoyed their massage therapist so much.
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