400 N Elm St, High Point, NC | Directions 2726235.961062 -80.010908
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
I had my 30 week check up today and was finally able to see a doctor. My last 3 visits, there were no doctors in the building! Today I was supposed to have my 3D/4D ultrasound that I paid in full $300.00 and was told to have a seat and that someone would be with me shortly. After 45 minutes of my husband and I waiting the sonographer came out to tell me that she had to squeeze in a few people ahead of me and that she really didn't know how to do the 3D/4D sonogram but she would do her best. WTF????????????? I then asked for a refund but was told that there was no one there that knew how to do this. Again, WTF???????????????????????????? Apparently the office manager doesn't come in until 3 today and she is the only person that can handle these issues. They should just have a bunch of monkeys working up there!! I will say that all of the doctors have been great but the rest of the staff are worthless!! No one other than the doctors have made me feel like I was a priority. I wonder if it even crossed anyone's mind to call me first thing this morning to tell me that the original sonographer was not able to come in and I should reschedule so I wouldn't have to take time off work? Probably not since they thought I was at home sitting on my ass with my 5 kids on welfare like most of the gutter scum that I see in there. As another lady posted earlier if you aren't on government assistance you are not an important customer!! As someone who works hard and takes pride in their job I am so sick of businesses who just don't care!! I will not be continuing my ob care with High Point OBGYN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Oh, and the only reason they get 1 star is because you have to give at least that to post anything!!
AWESOME GROUP - HIGHLY RECOMMEND – Love this Practice!!! The doctors are great!! I switched from a nearby practice after becoming pregnant. It is completely night and day. The doctors are knowledgeable and personable and give you the time you need when you have a problem. The staff have also been awesome. The nurses were receptive to the many question I asked becuase of my high risk pregnancy and the receptionist actually answers the phone, too! Everyone that I have ever spoken to say nothing but great things about the practice and I would HIGHLY recommend the practice to anyone!
DRS at high point OB/gyn – I can't believe anyone would not like the staff and doctors at High Point OB/GYN . I have been a patient there for over 20 years. There are times that I have to wait but I was at the hospital I would want them to be at the hospital with me! If you pay your light bill then pay your doctor bill!
The nurses are fantastic !!
for over 20years
Terrible!!! Run somewhere else as fast as you can!! – Always have to wait forever to see a doctor, office staff is very rude, and you will be harrassed endlessly about payments. I feel like the only way you can win here is if you have government funding. What should have been the most exciting nine months has turned into the most stressful time of my life. I wish I would have known then what I know now; I would have definetly chosen a different doctor's office!!
Love my Doctor!! – I have been a patient at this office for 16 years. My doctor is Kalpen Patel and he is the most understanding dr I have ever had. He never rushes me and answers all my questions. I am currently pregnant with my 4th child and absolutely love him!! There have been a handful of times I've had to wait but usually due to an emergency at the hospital. The down side is they are affiliated with Cornerstone Healthcare and they are interested in money first and caring for the patient 2nd. But I wouldn't change my dr for nothing in the world!
Find someone else! – Had two seperate appointments with Dr. Mattern. First time I was left waiting for nearly TWO hours with no explaination. Second appointment, same story - waited nearly an hour, finally left without ever seeing a sole. Dr. Mattern called with 'attitude' as if I'd done something wrong, she was rude and unconcerned about my time. Wouldn't go back to see her if it was FREE.
BEWARE!!! – Don't waste your time going to HP OBGYN. I waited for an hour for my appt & when I questioned the office staff, they were not helpful at all. I walked out!
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