3482 Drusilla Ln, Baton Rouge, LA | Directions 7080930.419316 -91.091221
Neighborhoods: Mid City South
I placed an online order at this restuarant at 1:20pm. I called nearly two hours later to ask where my food was, and the order had gotten lost. I understand that happens, but the manager tells me that he can't bring me the food until after 5pm, because his driver leaves between lunch and dinner. That's 4 HOURS after I ordered LUNCH. He told me if I couldnt' wait that I could have my money back, and told him that was unacceptable and to do the right thing and bring me my food, because I needed to eat, and not the money. He refused, so I called the owner at the main restuarant. He was extremely rude to me and talked over me and when I told him that not bringing my food was unacceptable he just cancelled my account. I have never been treated so poorly by a business. Yes I was upset on the phone, but given the incovenience and everyone's tone to me, it was justified. But hey Pastime, don't worry about me I'm just one person and you can treat me like absolute crap, because there are plenty of other people out there that will just sit there and take it RIGHT???? Customer service doesn't matter when you have the volume........at least it doesn't to them.
This has got to be the cleanest place in towm!!!! – Im always impressed with the cleanlenss and quality of service and food I recive. This place has one star pricing with a five star atmosphere. More places in Baton Rouge, need to take notice of what these guy's are doing.
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