Cary >Food & Dining > Kabuki Japanese Steak House
220 Nottingham Dr, Cary, NC | Directions 2751135.767739 -78.741762
Mon. - Sun. 5pm - 10pm
terrible service and food – this was the worst resturant experience i have ever had, the food was way over priced for the terrible quality they served, the server was slow and very frustrating, after spending over an hour and a half at this restuarant he attempted distract me from the fact that tip had already been included, i was extremely angry, i complained to the manager which led to more frustration at her lack of ability to speak english and rude attitude
Great Show, Great Food & Great Service!!! – Went there this past weekend and had a great time. Brought the kids and they really enjoyed it. Chefs were very personable and entertaining!!! Service was awesome, drinks never went below half. And the price was very reasonable. We will be back!!
Family Favorite – This is our family of four's favorite place to eat. We spend most family gatherings at Kabukis. They treat us with respect and are always considerate. One time for a surprise party for my husband, I asked for a private room. I was not charged extra for the room. They gave us a very enjoyable experience and listened to our requests. We absolutely love their food. They provide you with enough food for two meals. We always leave with doggie bags full. We feel Kanki does not compare at all to Kabuki. It is our hidden jewel. I would definitely recommend Kabuki's to anyone wanting Japanese food. They do automatically add on the tip. Witch I think they shouldn't because we would definitely give them more. Love, Love, Love this place!!
Worst restaurant we ever ate at ! – The first thing that went wrong was we odered are food and it took the chef 15 minutes to come cook are food. The second thing that went wrong was when we ordered are food we told them that are daughter had an egg allergy and they said that would be fine they would just cook her food on one side with out eggs. Well the first thing the chef did was broke eggs all over the grill and started cooking everyones food and the put some on my daughters plate. So we told the waitress and she said they would just cook her food in back and that it would take 5 minutes.5 minutes later she came back and said that it would take another 5 minutes because they spechially had to clean so it would be egg free. 10 minutes later her rice came out after everyone in are party was done eating. A few minutes later the rest of her meal came out. I looked at her and asked her if the noodles on her plate had eggs or not. She said she would check and let us know. She came back and said that it had eggs. She said they could make us another order for her. At this point we said no, we would just go some where else to get her food. So any parents where there child has any kind of allergy this is not a good place at all to come eat at. Plus we got home and noticed are daughters tung had spots on it. So the rice they gave her had eggs in it. So after everything she got sick from them making her rice with eggs. That's why this is the worst restaurant ever!
Very disappointed with Kabuki – Normally we go to Kabuki to dine in and it's OK. This is the first time we ordered food for pick up and do you believe they charged in the bill 18% of "tip amount".
We were so disappointed. First of all I've never seen a restaurant charge "Tip amount" for pick up food at a restaurant since you are going there to get it yourself.....second, tips are not an obligation.
After this episode it will be hard for us to ever come back there.
Best Jananese Steakhouse in the Triangle. They cook the food exactly as you ask, even if you ask them to leave off the mushrooms!!! :-) I like the fact they give you rice and noodles, most don't in the area. You get enough food for two meals!
The show is fun for the most part- I think it depends on the people at your table. So, take a lot of people you know and it's even better!
Staff can be slow to refill drinks and they can be sneaky by including the tip on the bill, regardless of the number of people in your party.
Overall, nice atmosphere and very good food!! This is the place I go each year for my birthday celebration.
I would Highly Recommend this place to all my family and friends- actually I do! :-)
Poor hibachi – I'm not a sushi eater so I can't comment on the sushi here, it seems to be what this restaurant specializes in. Went at lunchtime, they have a large sushi menu and even an "all you can eat" sushi special for lunch. Besides sushi the only option is hibachi - chicken, shrimp, steak or scallops. I ordered the chicken and it was just a plate filled with mostly fried rice with some very dry and overcooked cubes of chicken on top. The vegetables are only a few pieces of zucchini and mostly onion. Every thing is cooked in a lot of soy sauce, this is really the only flavor it has. You get a choice of soup or salad, I got the soup which was just a clear broth with maybe 3 very thinly sliced mushrooms and a few little bits of scallion, nothing special. The green tea was very weak. Service was slow, and there were very few other diners in my section. They didn't automatically add a tip to my bill but I was only paying for one.
Overall it is below average food and not worth the trip.
Watch your bill – Food is good, the service is sometimes slow. However, their biling practices seem unethical. They tip is included on the bill for everyone, not just large parties. However, when they bring you back your credit card receipt for signature, they do not bring you the original itemized receipt showing that the tip was already included. So, unknowingly, people will leave a second tip, essentially double tipping. Make sure you look at your first receipt to see that they include a tip!
Average food, very high prices – First time going to Kabuki. I placed a to go order. 2 California rolls, 2 Spider rolls (4-5 pieces) and 2 Tempura rolls (4-5 pieces per roll). Made the mistake of not asking for total. Got there and was handed a $50 bill. Basically, I got 16 pieces of California roll, 8 pieces of Spider roll, and 8 pieces of Tempura roll, so basically 4 rolls and California rolls were like 5 bucks. I asked to look over the bill and said I thought the rolls were very pricey. The pricing is confusing and I didn't feel like sitting there to argue. Sushi was average, presentation was weak. Will not be going back, even though I live like 5 minutes from this place. Rip off if you ask me.
Stick with Sushi Thai in Cary, NC, this place is awesome. Shiki sushi in Durham is also very good.
Will never go back to Kabuki.... only tried them because they opened early on Sunday.
Great Food But View Your Bill Carefully. – I enjoy the food at Kabuki. I think the showmenship of all the chefs are excellent. I do however always have to debate over my bill when I go. They are determined to get a tip. I don't care if there are 2, 3, 4 or whatever number in my party, they always inflate the party size on the bills and add a tip automatically. I've never known a resturant to add a tip on the bill if the part size is 5 or less and I eat out quite a bit and consider myself a generous tipper. On another website I saw someone say that they used a card to pay and when the transaction cleared , Kabuki had taken out additional funds for more of a tip. I don't know if this is done to everyone or if there is some profling going on but at any rate, they are cheaters so enjoy the great food but check you bill carefully.
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