Cary >Health Clinics > North Carolina Center for Reproductive Medici
400 Ashville Ave., Suite 200 , Cary, NC | Directions 2751835.737527 -78.786518
I have been waiting awhile to write this review, and now that I have just gotten home from seeing my new baby's heartbeat on the 8 week ultrasound-I feel like now is a good time to post this on some review sites. I have nothing but wonderful things to say about this center. Having been to both NCCRM and CC, I can say with no doubts whatsoever that NCCRM is by far the superior choice.
Unfortunately, I started my 3 year infertility journey at Carolina Conceptions. From my first visit at CC, I felt like herded cattle. The entire staff was rude, and the doctor hardly looked up from her computer during our consultation. The consultation was the ONLY time I actually saw a Dr. there (even though I had 3 procedures), except for after 4 nurses failed to be able to insert the catheter. Finally, after 45 minutes of excruciating pain, they went and got a Dr. for the IUI. Needless to say, that procedure (as well as many others) didn't work. I found myself desperate and ready to throw in the towel on our baby journey, but a friend convinced me to give NCCRM a try.
From the beginning, it was a completely different experience. The staff was courteous and friendly as well as the nurses. I personally loved working with Dr. Toma. He is a straight shooter, and I appreciate that style. His job is to get you pregnant (not tell you what you want to hear) and he is excellent at his job. He actually cared why I was not getting pregnant, as opposed to just scatter shooting procedures at me and hoping something sticks. I also found him friendly and quick to laugh. Within one week, he had my issue diagnosed. Within another two weeks, my issue was corrected through surgery. See, I had what is called a tubal hydrosalpinx, and until this was removed-pregnancy was virtually impossible. CC never bother to check-this basically translated into about $15,000 of procedures at CC that had basically no chance of working. (Yes-I am still pretty ticked about this). Dr. Toma and NCCRM discovered my problem, fixed it, and gave me realistic expectations about what to expect for the future. I am so thankful for Dr. Toma's expertise and my husband and I both appreciated his direct, forthright, and honest manner. If I needed someone to hold my hand, I would go to a counselor....but I wanted to get pregnant, and this is the guy to do that.
Needless to say, my second IVF cycle with NCCRM worked and I am currently 8 weeks. We could not be more thrilled with our experience. The staff and nurses were always helpful, always available (within a realistic amount of time), and I always felt like they cared about me as a patient. Dr. Toma did all of the major procedures (IVF, salines, pregnancy ultrasounds, biopsys, surguries)- which was not my experience at CC. Wait times were hardly ever bad. If they were, it was generally because the Dr. got stuck in surgery (which is understandable) and the staff was always quick to let me know the wait time to expect and offer me other options.
All in all, I would absolutely recommend NCCRM to anyone experiencing infertility. I completely trusted that my Doctor had my best interest at heart. I felt like I was part of a big family that really wanted me to achieve my dream of starting a family, and I felt supported every step of the way. I know that they are excited for me, and I will be sad to graduate to a normal OB soon. Go there...and be confident that you are in great hands!!!
Not reputable – Contacted NCCRM to be an embryo donation recipient. Ms. Hopkins described the process and outlined everything and made it sound like it was really a straightforward process. She knew I was out of state and it was one of the first things I asked - Do you take out of state patients for FET of donor embryos...I was told yes.
I filled out all the paperwork, and had several discussions about the process, next steps. We consulted on what meds to take on what cycle days, etc. As far as we were concerned, my husband and I believed that we were a few months maximum from a FET. I was scheduled and had an appointment and everything!!!
THEN, I get a single sentence EMAIL from Ms. Hopkins stating that they were not accepting any out of state patients at this time?! We went from having an established plan, phone calls every couple of days to a single sentence email??? They didn't even have the decency to call me. And then the Dr. I was scheduled to see passed me on to another Dr. to talk to because he didn't have time?!
They may be good medical pratitioners, but the staff over promises or as my husband says - out and out lies!
So, please do not get your hopes up. Infertility is hard enough and this additional roller coaster at our expense at the hands of those that are supposed to help us was just incomprehensible.
Great Experience – I had a tubal reversal done in March of this year and I am happy to day that I an expecting! I was a little impatient when it came to reaching a nurse for my test results, but the ending was worth waiting for.
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