1490 N Fordham Blvd, Chapel Hill, NC | Directions 2751435.922672 -79.025488
Mon-Fri 8:00 AM-10:00 PM,Sat 7:00 PM-10:00 PM,Sun Closed
ABOVE AND BEYOND!! – My car died on the highway at 2am. I called Eastgate Towing to come get me. The whole time I was a little worried about how I would get home. My wife was sleeping with our new baby, and we are new to the area... When the driver got there he had us all loaded up and headed to his shop in a few quick minutes. I asked him if he knew the number to a cab service but the cool thing was he laughed and said, " Sir, no need for a cab, I can run you home..." That may not seem like much to some, but he had to leave home from somewhere to come get me at 2am. As it turns out, my car was pretty bad off, but they got me going the next day. Like I said we are new to the area, but Eastgate has our support. Great job Eastgate!!
This is the most dishonest garage around, never go there – I couldn't agree more with the negative review. My Blazer was having trouble starting in wet weather. One day it just would not start, so I had it towed to Eastgate since they were a AAA approved garage. Two days later I get a call from them saying that the problem was with the spider port fuel injector and that the engine was spewing fuel. Their quote for the repair was $1200 (which is about $400 more then this repair should ever cost). It didn't sound right to me since these were completely different problems then when I had originally brought them the car. I asked if I could see the problem. They declined saying it would hurt the engine. I asked them why the car was having such different problems now. They told me the first symptoms must have been a coincidence. I had a bad feeling about it all so that night I got the car started and drove it home. It was running really rough and the service engine soon light was flashing so I popped the hood to find out why it sounded so different. Underneath the engine block I found the spark plug someone at Eastgate had taken out to make it sound like the problem was with the fuel injector. DO NOT go to these guys, they will try every trick to rip you off.
Dont go for service – Should be a zero star. Ford Explorers like most/all SUVs have an inertia fuel shut off switch which flips down and off if your SUV rolls. In my case, a fast turn in combination with the switch being placed by the right foot of the passenger, who is bracing themselves, accidentally flipped it up. It flips up to shut off when your car isn?t on its roof. I couldn?t figure out why my car just died mid-turn. It only had 40,000 miles on it. I had it toed to Eastgate BP. $500+ later I have a new fuel pump in my car. I never would have known that I was ripped off but 6months later the same thing happened, fast turn, scared passenger bracing themselves. I died. The car sounded like it wanted to turn over but wouldn?t, just like last time. Again I had it toed to Eastgate BP and sure enough the verdict came in with a phone call, I need a new fuel pump. This time I told them, you guys just replaced it. "oh'' they said. About 10 minutes later I got a phone call, "you can come get your car". They explained what happened with the switch but said the first time is was the fuel pump. BS. Find a different shop
The best – It is always unfortunate when your vehicle breaks down. Eastgate BP and their employees came to my rescue. They picked me up on the side of the road and towed me back to their shop. They were very busy that day as i imagine most days. However one of their mechanics stayed late on a Friday to complete the work on my car. It is great to have a full service gas station that you can always count on 24-7. My only warning if you are not a UNC fan Watch out!!!
Thanks eastgate BP
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