6118 Farrington Rd Ste F, Chapel Hill, NC | Directions 2751735.907700 -78.983901
Terrible customer service, good location – This location is amazing, close to many highways and to UNC, Southpoint Mall, and even a stone's throw away from Duke.
But the staff is atrocious. They don't go out of their way to help folks. If you are just going to go in, run on a treadmill, and get out, and need no help, this is a good choice. If you are looking for a gym where you will feel a part of any sort of community, this isn't the place.
The management is undergoing a change, so hopefully, the new guys take notice and make some changes.
Beware of Paying Upfront – I made the mistake of paying upfront with a clause to cancel and it took months to get most of my money back. Many e-mails and a complaint to the media finally assisted in them returning most of the money I had paid.
Short Manager Was Very Rude – The previous reviews were made in 2002. In 2005 I went to this gym and was about to join when the manager was extremely rude to me. That made my mind up to go to another club where the staff is very professional.
Great place – I've been a member of 3 fitness centers in this area. This facility is by far the best. There is plenty of new, well maintained equipment spaced out nicely in this large facility. Plenty of weights. The AC is cranked up and rarely do you wait for a machine. The staff is very nice and from what I've seen they all workout here. As for aerobics, I don't use them but, there are a lot of classes with a lot of people in them. On the down side they frown upon the use of chalk and sometimes the music is on the hip-hoppity side. But that's what headphones are for.
Nice, clean, and well equiped place! – I feel this is one of the nicer gyms in the Triangle area. Good, updated equipment and a clean enviroment. Staff is friendly and interested in making sure people at the facility have a good workout. Not the cheapest gym in the area but worth what you pay. Usually not a long wait for equipment either, with the exception of the 5pm-6:30pm window which is busy at any gym.
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