205 Severin St, Chapel Hill, NC | Directions 2751735.927650 -79.059005
M-F 7:30am - 5:00pm
Fast and courteous – We have had them do a couple jobs for us, most recently replacing a 18 year old furnace that quit during a cold spell. They were out the same day to diagnose, followed by a phone call with Bud to discuss options, then the next day they were out to start the install. We could have probably got the replacement slightly cheaper, but the service was so fast and seamless it really was very good. I would recommend Bud Matthews Service to friends/neighbors.
Timely, Professional, Honest – I called on a Saturday because I was stuck on plumbing in a bathtub faucet. Bud showed up in 20 minutes, told me I could handle it, coached me on solder and flux techniques, left me his torch, and told me to call him if I couldn't get it done. Bud didn't do any work for me so I can't comment on the quality of the work but he is a good plumbing coach, and as nice a guy as they come. Also he never charged me a dime.
Recently I used this company for a broken dryer and carpentry work (repair of rotted wood).
The dryer part had to be ordered but Bud came back in 2 days and got it installed and working again.
The carpentry work was done great.
My experience was very good with this company. No hesitation giving 5 stars.
Problem solved – Punctual, friendly, and knowledgeable, Paul was able to fix my gas dryer quickly and diagnose the problem with my oven (coming back later with a part that had to be ordered).
I had called and left a message just before the New Year's weekend, and didn't get a call back for about 3-4 days, I guess due to the holiday. That, plus the total cost seeming a bit pricey, is the only reason I didn't give 5 stars.
Saved by Bud Matthews once again! – I have relied on Bud Matthews over the years for a variety of repairs, emergencies, etc. They have always been prompt, professional, courteous and got the heat back on, water leak stopped, etc. in a timely fashion. My latest experience with Jason Holleman confirmed my opinion of this company and the people who work there. They are honest, trustworthy and get the job done.
Review of Bud Matthews Service, Inc. – Bud responded quickly to my call for help with my heating problems. He and his service technicians were prompt, mannerly, helpful and ready to answer all questions. They have now replaced my HVAC and I could not recomment them more highly. The personnel was friendly and service excellent .
Saved our weekend – Bud came after hours on a recent Friday evening when we had out of town guests and found our furnace was dead. He found the problem, got the parts from the distributor and had our heat back on by the next evening. Very prompt and competent.
Great Service – Excellent service. Technician Jason Holleman was courteous and very professional. He fixed my plumbing problem in a timely fashion and was very punctional. My highest recommendation.
One-Stop for any Home Repairs – We appreciated our free consultation from Jason, who provided us an honest assessment of the repairs needed. He took the time to explain things to us in terms we understood, and helped us to understand the next steps required. Highly professional and courteous. We are very impressed, and will be using Bud Matthews for some significant upcoming work on our home.
Really Clean up the Area After Work – They do a perfect job and really clean up when finished. You would never know they were there.
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