Wyoming >Automotive Sales & Services > Quality Express Car Care Ctr
4359 Division Ave S, Grand Rapids, MI | Directions 4954842.884220 -85.664752
Today my close friend, Young, just showed me a receipt of $164.29 for 4 wheels alignment at Quality Express car care center on Division. The problem is the car still pulling to left side as I knew it earlier. I asked my friend why it's so expensive for alignment. He shake his head. Young said he is told that after he pay $164.29, his car will be in perfect shape ( in term of alignment). My friend had asked the technician to redo or readjust the alignment for him. The owner and the technician refused to fix the problem. Further more they said it's not the alignment problem, it's his car problem. And they said they would do it again if Young agree to fix struts and shocks. My friend told them that they said to him earlier that his car is ready for the alignment, and now why they say something totally different. They told my friend stupid, and send him home.
I called the shop and told them my friend story, they told me my friend have to buy a set of struts in order to good alignment. I told them about $164.29 for alignment service. They just hang up on me. I think Quality Express is not a car care center, it's a place for cheaters, and liars. So don't ever to come there for car repair.
Great Service! – I've been having all of my vehicles repaired here since they opened. These mechanics do a great job. The prices are right and I've never had a problem. I stopped in there for squeaky brakes, thinking i may need them redone. Nope, brakes are good for a while yet, just an adjustment and they didn't even charge me for it. Here, you deal directly with mechanic, not some guy dressed up answering the phone, pretending to know what he's talking about. They know their stuff, that's what matters to me.I want it done right, I highly recommend them!! Thanks guys!! ~~~
Poor service and warranty approval – Bought tires from them that had a full replacement warranty. The tires blew out within 1 month went back to them for replacement and they turned me away after charging me to change them into a new set of tires... The owner has a bad attitude and is not in the right buisness. If you wanna be ripped off go there!
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