1816 Galleria Blvd, Charlotte, NC | Directions 2827035.137223 -80.734595
Neighborhoods: East Forest
I decided to try this salon out on 12/11 because my regular technician was away on vacation. I went in around 11:30 ask for a pedicure the technician was less than polite, that should have been my first warning to turn around and leave. I set in the chair she began my pedicure I told her to please not cut my toenails too short, she said ok. She began trimming she said I had a hang nail and was going to get it out. As she did she hurt my toe by cutting the skin, I was bleeding. She trimmed the toenail on that side way too short. I asked her about that she said no problem. Once she was finished I paid and left the establishment knowing I would never return. Again, she was very rude and quiet the entire time she did my pedicure which only lasted about 20 minutes............she rushed the entire process. Later that evening when I got home I noticed I had blood in my sock, I was very alarmed so I reached out to the salon to let them know. The owner said it was not their fault and she was not refunding my money. Needless to say I was very shocked to hear this from a "professional" salon owner. This confirmed to me what a horrible place I visited. One other thing I noticed when she was finished with my pedicure she put her utensils back in her trey to be used again. She NEVER put them to be cleaned. She NEVER cleaned the tub where my feet had been soaking either, which leads me to believe it had not been cleaned before I arrived. I now have an infection in my toe, I am taking oral antibiotics to clear up the mess this placed caused. Word to the wise "DO NOT USE THIS SALON", they need to be shut down by the state board. I have placed a complaint with the state board as well. Remember if you use the location your are entering at your own risk..................
I'm a guy but this place rocks and is an undiscovered gem – Look - obviously I am not the clientele these guys are shooting for, but I am not ashamed to tell you that me likey a good pedicure. How can you NOT like getting your feet massaged? This place is very nice, super friendly, very good at what they do, and, most of all, are VERY reasonably priced. I have gone to this place for many months now and to others in the area over the past years - this place may not be the Ritz but it is great for the money and the most I have ever had to wait (as a walk-in) with my wife is about 10 minutes. GO. Trust me - you won't be disappointed.
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