Impressive Tresses Salon Inc

(919) 876-3888 | View Website

5951 Poyner Village Pkwy, Raleigh, NC | Directions   27616

35.865119 -78.570358

Beauty Salons  more

Neighborhoods: Northeast


Reviews for Impressive Tresses Salon Inc

Doesn't Recommend
over a year ago

Not Impressive At All – I would not recommend this salon at all. I have been several times. Some of the stylists do a decent job but there is a lot of variability in their skills. My experience the last time I went was so horrendous that I will never return. The stylist left for lunch at the Golden Corral after putting me under the dryer. I had to wait until another stylist was finished before having my rollers taken out. Even after all of that, the original stylist had not returned by the time I was finished. The worst part about the visit was the quality of the services. I got a relaxer in my hair. A week later, I noticed MASSIVE breakage around my crown. It will take at least a year to grow out since I have long hair. I am not sure what she did (or neglected to do) but that stylist left my usually healthy and bouncy hair very damaged. I would think two or three times before I took a change on the stylists here. It is like a crap shoot. You could get someone decent or you could end up with very damaged hair.

Doesn't Recommend
over a year ago

Hmm.... – I can't say that I am completely disappointed in my visits (2 of them), but I am not completely impressed.... Yet. Let me start by saying that I am VERY PICKY. It's my hair.. i have a right to be :). Second, I am big on customer service.

My first appointment was made on a week day at 2. The receptionist checked me in. I wasn't seen or acknowledged until an hour later. I had just come out of braids and was DESPERATE, so I didn't walk out like I wanted to. My stylist, was very nice. Great personality and very talkative. VERY. That's okay with me though. My problem (Not a huge problem), was that I knew her whole life story. Call me a diva, but I need my appointment to be about me. ALLLLLL ABOUT ME. I didn't get a whole lot of suggestions about hair care, styles for my fine hair, and repair from prior damage. I let all of it go because my hair was cute and done.. FINALLY. After about 5 hours. She did apologize for the inconvenience also.

My second appointment was rather interesting. There was a little drama between a couple of staff members. It didn't bother me, but they did apologize about that also.

Since I am new there, I want to give my stylist a chance to get to know me better, and also my hair. Sometimes it takes time to figure folks out. I have seen some beautiful work come out of this salon. Please do not be discouraged to try them out. The place is beautiful, but the customer service needs some adjustment.

Doesn't Recommend
over a year ago

Nothing Impressive – I would caution anyone before going to this salon. I went for a hair wash after removing my braids. I was there for 5 hours. I was also told that the damage/breakage to my hair was "normal". The stylist was dishonest and did not inform me about the major breakage to my hair. (I am not saying it was her fault, but she could have had the decency to inform me. (my hair was in curly/set style that was difficult for me to tell at the time) The manager also dealt with my hair and said NOTHING. That evening I knew something was wrong. I was informed about the extent of the damage after seeing my regular stylist the next day. A whole section in the back of my hair was broken off. I will never spend my money at this establishment again.


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