Durham >Food & Dining > Ruth's Chris Steak House
7007 Fayetteville Road, Durham, NC | Directions 2771335.902583 -78.938892
Lounge at 4pm daily; M-Th 5-10pm; Fri-Sat 5-11; Sun 4-9pm
1st Time....LAST TIME – Never eating at Ruth Chris, I thought I would finally give it a try....No reservations, no problem we sat in the lounge area....We waited for about 5-6 minutes before even being acknowledged. The waiter took our drink order. I asked if there were any other menus? Oh yes, do you wish to see the full menu? Why yes....When dinner arrived, my steak sandwich was rare. I felt so badly sending it back but it occured to me I was not even asked how I would like it prepared. Needless to say, by the time mine came back, my husband was finished with his dinner. I immediately asked for a to go bag. The waiter never came back by to apologize or even suggest to comp my meal. I will NEVER EVER RETURN.......CUSTOMER NO SERVICE......
What's the big deal about? – The restaurant is very a la carte. Expect a great time to visit, you are not pushed out of your table, which I appreciate, but the attitude of our waitress was not very friendly. I don't like feeling like I should be embarrassed to return a steak when it is not done to my liking, especially for this price. I would highly suggest you check the on line menu before you go and realize what you will be spending.
Going one time was great to say I have experienced it, but don't know that I care to go back.
Making you feel like Kings and Queens!!!! – Rather than submitting a phony review , I thought I'd share a little secret in Durham..Ruth's is now open located across SouthPoint Mall, aside the Hilton Gardens . My name is Scott and I'm a Server that wants to profess ," Great food, Great Service ,and Great Experience" . Come on by for Happy Hour and Cheap bar bites in our lovely Lounge or dine in our lovely dining room and feel free to ask for me, Scott , as it would be my pleasure to give you the Ruth's Chris Experience !!!
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