Urban Active Fitness

(614) 430-9210

2117 Polaris Pkwy, Columbus, OH | Directions   43240

40.145547 -82.960760

 
Health Clubs & Gyms  more

Neighborhoods: Polaris

less
 
 

Reviews for Urban Active Fitness

Doesn't Recommend
1.0
over a year ago

BUYER BEWARE!!! – BEWARE! Check out the CitySearch reviews for Hilliard which use the terms "deceptive," "shady," "under-handed." UA uses deceptive practices to get people to sign contracts. And management/corporate finds strict excuses to not let you out of their contract - even though their staff at the gym communicate otherwise. Even when your membership comes to an end - you'll be charged to cancel & they have strict terms of notice to cancel. PLEASE do your research before you sign a contract! And READ every word in the contract - don't agree to anything unless it's in writing.

Ive seen other posting(s) that UA has pushy/high pressured sales-which I would agree with. And the lack of care of the management &/or corporate on the poor customer service–which I agree with too. This is some of the worst customer service I've experience &/or have heard of.

Some similar postings are on other web sites & for other UA locations. Please do your research before you join. Use a search engine to read reviews for your location & the others. This is ALL locations- UA moves some of the same staff to their different locations. I've read similar for the Columbus and Cincinnati areas.

The gym, overall is nice, & I like the variety of equipment; however, I will not sign a contract nor give them access to my bank account again.

They've changed the reason for not canceling my training contract THREE different times. I met the terms they provided me for cancellation. Each time I dispute with evidence then they come up with a different reason. Now they've provided more strict conditions of cancellation than what I was told at the time I signed a contract. I initially tried to cancel in November; they didn't notify me until January they didn't accept my cancellation, I've disputed a few times - it's now March & they are still deducting over $100 a month from my bank account for training when I do not even have a membership there any more!

I've read other horror stories of people trying to cancel contracts at the end of the term & they've had problems too. The more I read the more of a scam I think UA is running. So far it's cost me hundreds of dollars.

I've filed a BBB complaint against them - I hope others do the same. If I can save one person the money & hassles I've faced with Urban Active - its worth the time I've spent posting this.

 


Not rated yet
1 Vote
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of Urban Active Fitness to Citysearch

Do you have a review of Urban Active Fitness on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your Urban Active Fitness review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the Urban Active Fitness page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

Urban Active Fitness on Citysearch