Raleigh >Women's Clothing > Bridal Boutique Of Raleigh
601-101 Hillsborough St, Raleigh, NC | Directions 2760335.780659 -78.646327
Neighborhoods: North Boylan, University
Don't waste your money! – I had a very bad experience. Luckily I did not get my wedding gown here, however I did have my bridesmaids order their dresses. None of their dresses fit. I did expect them all to have to have a little alterations done, but not the extent they all did. And to have paid $20 just to have my MOH to try on dresses, I would have expected a little more accurated measurements. I just hope that the dress for my flower girl will be able to be made to fit (it is rediculously huge, like made for someone at least 2 years older. It would be one if it were an inexpensive dress, but it cost $200. For a flower girl. Who is 4).
The only reason I had my girls order their dresses here is it was the only store in town who had the designer I wanted. I would recommend going elsewhere!
Great selection, relaxing atmosphere, amazing serviceâ?¦loveit – I loved the level of service and had a wonderful experience here. I’ve loved the Maggie Sottero dresses from the moment I saw them. There are not many dress shops that carry a wide selection of Maggie Sottero in NC (I think only 2 in fact) and this shop is one of them. When we first got there I was a little shocked and put off to hear that they charged $20 to try on dresses. My first reaction was, really that's nuts! BUT the shop owner patiently explained to us that A LOT of brides come to their shop just to try on the beautiful dresses they've seen in the magazines and never actually intend on buying a dress. She said that in the past their shop was so crowded at times they couldn't provide the appropriate level of service to the brides who were there for the real deal. You could tell she felt bad about charging $20 but just didn't know how else to weed out the masses. She also said if you purchase a dress the $20 will go towards your purchase. There were so many dresses it was hard to choose just one but after trying on countless amazing dresses all day I finally did and I couldn't be happier!!! I know there are some negative comments here about the "try-on fee" but personally, I'm glad that they do it. I was there for several hours on a Saturday and I don't think there was ever more than 3 brides in there at once, this allowed for a quiet and relaxing dress shopping day that I had never experienced at any bridal shop before. I was given the full attention from my consultant the entire time I was there without being smothered to death. What it really comes down to is…you get what you pay for. My advice, pay the try on fee and get to try on countless beautiful dresses in a single shop, you’ll be glad you did! Besides with gas these days you’d spend that much driving from shop to shop anyway and it wouldn’t go towards the price of your dress.
Terrible Experience! – I would prefer to give 0 stars.
For brides looking to purchase your gowns or bridesmaid dresses here: DO NOT GIVE THEM YOUR MONEY.
I first visited last week to check out their variety of bridesmaid dresses for my wedding coming up next year. I found it odd that they did charge a "registration fee" of $20 just to try on dresses---keep in mind I already bought my wedding gown 6 months ago so I only needed to look at bridesmaid dresses. Foolishly, I went ahead and paid the fee because they said it can go towards my future purchases. UNFORTUNATELY, that's not the case. I returned this week to ask about some accessories and a color swatch (which was already overpriced at $15). I wanted to make the purchase with my ridiculous fee from the week before. Not only did the owner refuse me but even after I tried to bargain by offering to purchase a number of accessories in addition to the swatch, she just kept explaining that I was "told already" that the fee only went towards bridal dresses--which I was not. After going back and forth for quite awhile, I finally left feeling disappointed, cheated, and incredibly dissatisfied.
I never raised my voice. I was perfectly reasonable. I originally wanted to purchase bridesmaid dresses from the shop-----but after all that, I will never step into that store ever again. All I wanted was a color swatch to be sure about what I was ordering. The owner/store manager, an older Indian woman, never gave me her name (instead, told me to take a business card that conveniently lacked her name) and was very rude and walked away from this discussion. The entire time I felt like I was talking to a recording of what their policies were, over and over and over again. She was cold, insistent, unfriendly, and unreasonable.
For all you brides out there, it's already so difficult to plan a wedding let alone pay for one. The industry would be much better off without business owners out there like this that only cares about taking your money.
It's a shame that the only bright spot there were the salespeople who were helpful and far friendlier than the owner---probably the only reason why they stay in business..
Worst experience! – I preferto give 0 stars but citysearch is making me put at least 1!
I went dress shopping with my Mom who drove in from out of town. I found the most beautiful dress, but the service was horrible! The owner of the boutique stared at me and my mom like we were going to run out of the store with dresses in hand at any moment! This is supposed to be a fun, joyous occasion instead this woman made it miserable! I got the name of the designer and found another shop that carries the same label. Needless to say I am buying from somone else!
Great Experience! – I went to Bridal Boutique about 5 months ago and had a brilliant experience. The staff was very nice and courteous. They had limited hours at that time because they were in the process of moving (they are now in Cary where tryon road meets cary parkway), which was a little frustrating for my schedule but they had an amazing selection. They were very hands off and let me browse to my hearts content without constantly bugging me like some of the other places I had been to. Once I had an idea of what I wanted to try on, the bridal consultant was very helpful and answered all my questions. The entire process was very stress free, which is what I was looking for.
I just got my dress and tried it on at their new location (which is GORGEOUS and very open) and I LOVE IT. I was able to schedule an appointment for alterations without any problems because they do their own alterations, also something not all stores I found offered. When I was in to try on my dress, I saw bridesmaids dresses from Watters that I love, and they gave 30% off each dress since I have 3 bridesmaids, which is really nice chunk of the dresses for my friends.
I couldn't be happier with my experience and hope more people give this place a chance.
Very poor experience – My mother drove in from out of town in order to go wedding dress shopping with me. She got in earlier than expected on a Wednesday around 5 pm so we thought we'd try one or two shops near my apartment in Raleigh. I called the Bridal Boutique and asked if it was possible to come in that evening. They said yes but that I had to go to the store in Cary (Bridal Gallery). (I am unsure if Bridal Boutique is closed, if the owners are doing business exclusively out of Bridal Gallery in Cary, if they were too busy that night at Bridal Boutique, or what) My mom and I drove the 25 minutes over to Bridal Gallery in Cary. When we got there, we were told there was a $25 trying on fee! I have never heard of anything like it. You can test drive a car for free. You can try on clothes in a store for free. It was hardly like my mom and I didn't look like we were in the market for a wedding dress. I was shopping that evening and the next day and I was planning to buy a dress (and in fact I did---at the Burlington Bridal Mart the next day---which is where everyone should go because they were so nice and had a TON of selection and great prices---but that is for another review). My mom walked around the store and found a dress hanging up that looked exactly like everything I had been looking for (long lace, not strapless). She asked the lady at the front if she could make an exception and let me try on just this one dress without paying a fee. The answer was no. Then another lady (heavier, middle aged, Indian or Pakistani or other southeast asian) came out and said she was the owner of the store. The dress my mom had found did not have a tag on it. My mom asked who made it and we were told that she couldn't tell us that unless we paid to try it on! WHAT?!!? Every other store is ADVERTISING their designers. My mom asked what it cost (because if it was a deal then maybe it would be worth the $25 trying on fee) and the owner said it hadn't been priced yet but would be between $1300 and $1800. I'm sorry but there is a big difference there lady. Also, your prices are steep---you really expect people to commit to buying from you (she credits your $25 towards the dress if you buy one) without first being able to shop around and try on dresses?! My mom then tried to look in the dress to determine whether it was made with polyester lining or silk lining (again, to decide whether or not this dress was even worth trying on) and the sales lady literally ripped it from my mom's hands. I have never been so shocked at the complete lack of customer service in my entire life. Oh and it wasn't that they were busy---there were three employees in the store (including the owner) and NO other customers.
Rude! – I could not believe how rude the store manager was! I took my daughter and two of her bridesmaids there to look for a dress and they were so incredibly rude to all of us. They acted like they were doing us a favor. I would never go back there. I have no idea how they stay in business.
Friendly Service – I heard from a friend that all the gowns in the store were 50%. So I ran over as soon as possible. I didnt need and appointment and the girl was very nice on the phone. Once I got there the girl at the front (I think her name was Addy) was very helpful. She seemed like she was really trying to help me find a dress and not get in my wallet. We tried on a couple gown and once we figured out a certain style looked great Addy went and pulled some gowns for me. I fell in love with one by Maggie Sottero but when she told me we couldnt order it bigger b/c it was discontinued I was alittle disappointed, now I see why all the gowns were 50% off. Over all my experience was great, great customer service and help. Only suggestion is have more gowns that can be ordered. Thanks!
Very Rude – I called this store with a request to try on/be fitted for a bridesmaid dress for an out of town wedding. I was told that the store did not allow anyone to try on a dress unless they would be purchasing it from the Bridal Boutique. I found this very hard to believe...I would think you could try on dresses at a bridal store. The lady on the phone would not identify herself and then hung up on me. I have read several of the reviews on the website and it seems this lack of service is a common theme.
FABULOUS!! – I have been shopping for a bridal gown for A YEAR.... no joke. I wish I had stumbled in to Bridal Boutique of Raleigh first. It would have saved me a lot of trouble and time.
First of all, it is very upscale, nice selection, great designers like Maggie Soterro and Demetrios, etc. Beautiful gowns.
Secondly, I was SO impressed with the service. The two girls who worked there looked young, so I was bit skeptical st first, but they ended up being so wonderful and patient that I wanted to invite both of them to my wedding.
I found the most beautiful dress, and I was so happy with the boutique. It was the perfect blend of classy and friendly. Unbelievable!
I would recommend my very best friends to come here first. Thank you so much, Bridal Boutique of Raleigh!
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