Cary >Food & Dining > Ruth's Chris Steak House
2010 Renaissance Park Place, Cary, NC | Directions 2751335.826434 -78.770961
Lounge at 4pm daily; M-Th 5-10pm; Fri-Sat 5-11; Sun 4-9pm
Neighborhoods: The Arboretum
Good steaks but waayyyy overpriced. Not worth it. go to Angus Barn instead. Meals there typically cost us $70pp for a 1-lb steak, salad, no potato or veggie and a beer/wine. Not worth it.
I like Ruth's Chris, but how did this turn up under Citysearch's "Cheap Eats" category? Cheap for whom?
Favorite place. – My husband and I absolutely LOVE eating here. It's our favorite date spot. Great location and food. I would recommend it to anyone.
Soooo disappointed! – I'll keep this short and sweet..... Service was okay, I actually had to ask to have my water glass refilled twice after it sat empty for quite some time. We order filets and sauteed spinach and the spinach was so bland and boring with a little sprinkle of minced garlic (raw) on top. We both ordered the filet medium and both were grossly overcooked, seared pretty dark and crispy on the outside almost appearing burned and then gray and chewy on the inside. The only pink part of the whole steak was one bite in the very center. For the prices you pay at this restaurant it should be perfect. I would never pick Ruth's Chris again for a fine dining experience. Ahn blows it away among many other less expensive choices.
Ok Service and Poor Management Response – Issue 1: Food Poisoning/Management Attitude
We attended Ruth's Chris Steak House and within hours my girlfriend was extremely sick from presumed food poisoning (we contacted the family doctor after hours which is something I haven't done in quite some time). We don't eat out frequently and although the food and service in restaurant was excellent, I am giving a review of 1 star because of the response of the CEO regarding the experience.
We contacted the company the next day to alert them of the illness and they responded with a written letter apologizing and saying that since they received no other complaints and that they only serve the finest food, please dine with us again. Considering the reputation of this restaurant, I expected a different tone in the letter which basically suggested in many words that the restaurant was not at fault and will not even provide a free dinner or dessert! From the tone and words in the letter, I can only conclude that they either do not believe that the illness is related to the dining experience or that our business is not worth their attention.
Yes, their food *is* good, and the service in restaurant was excellent as others say, but out of principle I will not dine here and hope others at least consider how this attitude is not a desirable one coming from a fine dining establishment.
Issue 2: Mixed Drink Quality
We had gone over to the standing bar to get a few mixed drinks, the first drink I ordered for my girlfriend, they forgot and simply gave her what I ordered for myself. The second drink order was a cosmo that tasted like paint thinner. By this time we had 2 drinks that were not what my girlfriend wanted, overall not excellent. When they got the drinks right they were not bad, but there was quite a bit of trial and error there to get through it.
Not Worth It – Went to Ruth Chris for Mother's Day. It's been a couple of years since I last went and don't remember the prices being so out of line and the food was not as stellar as I remember. Paid $51 for a 6 oz filet that was comparable to any medium priced restaurant filet and a small, overcooked lobster tail. My wife had one cocktail ($14 martini). Dinner for wife and two kids with tip was $296. Service was okay (after we had to ask for bread). There were not many people there, I understand why. So many more better choices in the area.
OMG!!! – Let me tell you, I don't know what they did to their mashed potatoes. But they were best mashed potatoes I've ever had! The lobster was to die for!
I didn't have the steak personally but my husband still raves about it.
The lighting and atomsphere was friendly and fast service. Everything was excellent!!! Althou, we didn't care much for the tight seating arrangements. But we really enjoyed the dinner.
GREAT FOOD !!! – best waiter ask for Charles.. he can make it happen in the food business.
Not impressed ....at all – This is the third time we have dined at Ruth's Chris in Cary. The last time was an absolute fiasco. This visit was better (did not have a smoke-filled room over the bar), but not by much. We went with a few friends after being told that they had a "new, lower-priced" menu.
I have to say that by mid-meal, we were put off enough to ask for the manager! I don't know if it was because we were dressed in casual, business attire or what...but our waiter was in a huge hurry to turn our table over!
Every was rushed through. We had our entrees for about four minutes before he was back, not to ask how everything was, but to ask for dessert orders!
The food was good, but no better than we could have eaten at Outback or other such locations. The service on the other hand, was rude and snobbish! I rated this with one star, because for the setting and the prices, the food and service should be nothing less that 5 Stars!
If you check the reviews, 22 out of 74 are three Stars or less....that is nothing to brag about!
One of the BEST Meals I have had in quite a long time... – You can comment on the fantastic food and the great wine list, but let's face it, this doesn't assure a good experience. It's all about the service. I took a friend to this Ruth Chris for a birthday. I had moderate expectations, and would have been happy with a good steak and decent bottle of wine.
I was blown away at the tremendous and fabulous experience we had there that evening. Our server, Joe, took care of us the way servers at fine restaurants did 30 years ago. He was knowledgeable, anticipated our needs, and was skilled at his trade.
Needless to say, I will be using this restaurant frequently.
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