Norman >Auto Dealers > Auto Max Hyundai
551 N Interstate Dr, Norman, OK | Directions 7306935.224937 -97.484452
Mon-Sat 9am-9pm ; Sun Open 24 Hours ; Open Holidays ; Appointments Available
We drove from Arkansas with the perception, given by Matt, was the truck purchased was in great shape, had everything with it and nothing wrong. Matt was also told a targa top with my trade-in did not convey which he did not feel it was important to relay that to his appraiser! I lost $600 on the targa top, the truck had burn holes in the carpets, it was missing one key and a fobe and it did not have the remote and head phones that comes with the built in dvd player. Matt sent Victor out to discuss matters with us and Matt was never seen again. Except when he was walking down a hall and seen me then cowardly ducked into an office to hide! Both of them seemed to keep going to ask a manager questions but we never seen this so called manager! After purchasing these items myself, I was out a total of almost $1000! And the day after purchasing the truck, the horn started going off by itself and the hood open light keeps coming on! The only good experience was the finace person. He was nice, knowledgeable and happy to help any way he could. I buy 1-2 cars every coupled of years for the past 20 years and this is by far the WORST experience I have ever had! I WILL NOT be buying from ANY CarMax again!
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